Medical Assistant II

COMMUNITY HEALTH CARE•Tacoma, WA

10d•$26 - $34•Onsite

About The Position

Community Health Care is a non-profit organization providing comprehensive family practice services—including medical, dental, pharmacy, and behavioral health care—to underserved patients in Pierce County. The Medical Assistant II works under the supervision of the Clinical Manager and plans and organizes the work of Medical Assistant staff on their team or within their clinic. The role supports resolution of operational problems, improvement of quality outcomes, and assessment of clinical workflow. It also assists with training, data collection, implementation of policies and procedures, and workflow changes related to the Patient Centered Medical Home (PCMH) model and value-based payment systems. As a lead, the Medical Assistant II coordinates Medical Assistant activities, checks colleagues’ work, and provides assistance and instruction as needed, particularly with pre-visit planning, standing orders, and accurate documentation of clinical guidelines. The position also performs Medical Assistant duties as needed, including preparing patients for examinations, collecting specimens, processing referrals, ordering supplies, and cleaning equipment.

Requirements

Washington State Certified Medical Assistant license.

Nice To Haves

A relevant combination of education and experience is welcomed.

Responsibilities

Plan and organize the work of Medical Assistant staff on the team or within the clinic.
Assist with resolving operational problems, improving quality outcomes, and assessing clinical workflow.
Assist with training activities and data collection.
Help implement policies, procedures, and workflow changes related to the Patient Centered Medical Home model and value-based payment systems.
Coordinate Medical Assistant activities and check colleagues’ work, providing aid and instruction as needed.
Support pre-visit planning, use of standing orders, and accurate documentation of clinical guidelines.
Participate in QPI projects, quality assurance activities, program data entry and tracking, staff meetings, in-services, and team-building activities.
Perform Medical Assistant duties as needed, including preparing patients for examination, collecting specimens, processing referrals, ordering supplies, and cleaning equipment.
Perform other duties as assigned.