Medical Assistant II

HCA Healthcare•Plano, TX

About The Position

MSO - Texas Bone & Joint is hiring a Medical Assistant II with x-ray certification to support patient care and the patient experience. The role combines administrative tasks with clinical assistance, including scheduling and checking patients in and out, processing charges and payments, answering calls, verifying insurance and demographics, and collecting patient balances. Clinical duties may include taking patient histories and vital signs, collecting specimens, preparing rooms and supplies, assisting with minor surgeries and physicals, giving injections, and applying casts, splints, and dressings as applicable. The Medical Assistant II must follow Physician Services policies and procedures, the Code of Conduct, and the organization’s Mission and Value Statement. At practices certified as Patient Centered Medical Homes, the role also coordinates continuity of care with external healthcare organizations and specialty providers, and participates in team activities related to data collection, health-outcomes reporting, audits, and program evaluation.

Requirements

One year of medical assisting or other direct clinical patient-care experience in a healthcare setting.
Medical Assistant certification is required. Acceptable certifications include RMA, CCMA, CMA, NCMA, or NCRMA; ABR-OE credentials are also acceptable.
Possession of active and unrevoked x-ray certification upon hire is required.
Medical Assistants who graduated from a Medical Assisting training program within the last 12 months must obtain Medical Assistant certification within 60 days of employment.
Candidates or incumbents with one year of Medical Assistant work experience who do not possess Medical Assistant certification must obtain it within one year of the hire date.

Responsibilities

Schedule and cancel patient appointments.
Check patients in and out.
Enter charges and payments.
Answer telephone calls.
Verify patient insurance and demographics.
Collect co-payments, coinsurance, and personal balances.
Perform selected administrative duties and assist nursing staff.
Collect patient specimens as needed.
Take patient histories and vital signs.
Prepare examination and treatment rooms with necessary instruments.
Give injections and apply casts, splints, and dressings, as applicable.
Prepare and maintain supplies and equipment for treatments, including sterilization.
Assist physicians in preparing for minor surgeries and physicals.
Perform other duties as required.
Read, understand, and follow Physician Services policies and procedures, the Code of Conduct, and the Mission and Value Statement.
At Patient Centered Medical Home practices, coordinate continuity of care with external healthcare organizations and facilities, including referrals from primary care providers to specialty care providers.
At Patient Centered Medical Home practices, participate in team data collection, health-outcomes reporting, audits, and programmatic evaluation.

Benefits

Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Wellbeing support, including free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan and flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.