Medical Assistant I - Atrium Health West Lincoln FM FT

Advocate Health and Hospitals Corporation•Lincolnton, NC

3d•Onsite

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice, following applicable policies and procedures and maintaining specialty-specific training and competency. The role supports clinic visits, procedures, laboratory services, point-of-care testing, medication and vaccine administration, and related administrative work. The Medical Assistant cross-trains for duties relevant to the specialty or clinic while working within scope of practice and communicating effectively with the care team. The position requires providing care appropriate to patients’ ages and developmental needs. The Medical Assistant maintains a clean, safe, and stocked work area and ensures instruments and equipment are appropriately cleaned and in working order. Other related duties may be assigned.

Requirements

High school diploma or GED.
For the Greater Charlotte division, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification.
For the IL/WI divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
For the Wake Forest division, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification.
For the Floyd & Navicent divisions, completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
Current American Heart Association BLS certification is required for Greater Charlotte and Wake Forest. For IL/WI and Floyd & Navicent, AHA BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
Successful completion of Atrium Health’s competency assessment is required for Greater Charlotte and Wake Forest.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical record systems.
Customer service skills that support a positive patient experience.
Ability to perform the physical activities and meet the physical and sensory requirements described for the role, including lifting up to 35 pounds without assistance.
Ability to wear protective clothing and equipment as needed and to work around frequent mechanical, electrical, chemical, blood, and body-fluid hazards.

Nice To Haves

Relevant Medical Assistant certification from AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA is listed for Wake Forest.
Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select Wake Forest areas.

Responsibilities

Perform patient rooming and visit tasks, including obtaining vital signs; reconciling medications; reviewing medical history, health maintenance, and allergies; and conducting screenings.
Assist providers with, or perform, procedures as ordered.
Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
Perform point-of-care testing according to standing or provider orders and complete CLIA-approved waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
Administer medications and vaccines safely, following the rights of medication administration.
Perform related duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and making referrals.
Cross-train to perform specialty- or clinic-relevant duties within the Medical Assistant scope of practice.
Communicate effectively and promptly, work as part of the team, and escalate concerns appropriately.
Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment is working and supplies are stocked.
Provide care appropriate to the ages and developmental needs of patients served, following departmental policies and procedures.
Operate equipment necessary to perform the job.