Medical Assistant I

Pediatric Associates Family of Companies • Plano, TX

6d

About The Position

Perform quality team-based patient care under the direct supervision of a clinician, including clinical and administrative functions that promote health and wellness in a safe, friendly environment. The role supports clinicians and care-management teams with chronic disease management, examinations, and treatment for pediatric patients.

This patient-facing role includes direct patient care and may rotate between office and remote/telework. The employee may travel 15%–20% to other office locations as needed, with reimbursement according to company policy. Designated float staff may be assigned to multiple office locations. The work environment includes indoor work, excessive noise, computer use, and exposure to hazards and extreme temperatures. Physical activities may include reaching, manual dexterity, lifting or carrying up to 20 pounds, pushing or pulling 41–200 pounds, sitting, walking, crawling, squatting or kneeling, and bending. Vision, hearing, touch, and the ability to wear personal protective equipment are required.

The position requires adherence to information-security policies and protection of sensitive information, including ePHI and PHI, in accordance with organizational policies and applicable federal, state, and local regulations. The job description notes that its duties and conditions are not exhaustive.

Requirements

• High school diploma or equivalent required.
• Medical foreign doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.
• A Medical Assistant diploma or certification is required, or a minimum of three years of Medical Assistant experience may substitute for the diploma or certification requirement.
• Active BLS certification required.
• Must have a driver's license upon hire and for the duration of employment.
• Excellent interpersonal, organizational, and customer-service skills to support and reassure pediatric patients and their families.
• Ability to maintain effective working relationships with patients, employees, and the community.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic medical terminology and immunization.
• Knowledge of medical safety practices and standards.
• Ability to plan, prioritize, and organize.
• Clear written and verbal communication skills.
• Critical-thinking ability, including in emergency situations.
• Proficiency in electronic health recordkeeping systems.
• Ability to wear personal protective equipment.
• Minimum one year of Medical Assistant experience is stated; experience with an MA diploma or certification in a healthcare setting is preferred.

Nice To Haves

• At least one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting.

Responsibilities

• Welcome and room patients; prepare exam rooms by ensuring cleanliness, infection control, and appropriate supplies.
• Obtain and document vital signs, including height, weight, temperature, pulse, respiration, blood pressure, and pulse oximetry.
• Collect and document patient history, medications, allergies, and chief complaint in the EMR.
• Prepare patients for examinations and assist clinicians during routine procedures.
• Perform basic vision, hearing, and developmental screenings.
• Administer vaccines and medications using established protocols and buddy-check processes.
• Collect routine laboratory specimens, including capillary blood, urine, throat swabs, and nasal swabs, and process them appropriately.
• Perform point-of-care testing and operate equipment such as EKG and spirometry equipment.
• Provide basic first aid and wound care as directed.
• Reconcile medications and vaccines in the EMR and state registry.
• Maintain accurate patient records and organize and scan documentation.
• Provide patient education using approved materials.
• Ensure proper vaccine handling and storage compliance.
• Assist with scheduling, referrals, and completion of routine forms.
• Respond to patient messages and escalate concerns appropriately.
• Observe and report changes in patient condition to a clinician.
• Maintain a safe, clean clinical environment.
• Follow HIPAA, safety, and infection-control policies.
• Support team workflow and assist colleagues as needed.
• Perform other duties as assigned.
• Adhere to organizational information-security policies and protect sensitive information, including ePHI and PHI.

Benefits

• $1,000 sign-on bonus for eligible external new Medical Assistant or Medical Receptionist hires. The bonus is not available to internal transfers, agency candidates, temporary staff, contractors, or people converting from agency to direct employment.
• Reimbursement for travel to other office locations as outlined by company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED