Medical Assistant I

Pediatric Associates Family of Companies•Boca Raton, FL

About The Position

Perform quality team-based patient care under the direct supervision of a clinician, supporting both clinical and administrative functions to promote health and wellness in a safe, friendly environment. Support clinicians and care management teams with chronic disease management, examinations, and treatment for pediatric patients. This is a patient-facing, direct-care role that may involve rotating between office and remote/telework settings and traveling to other office locations as needed. Designated float staff may work at multiple assigned locations. The schedule is Monday through Friday, 7:45 a.m. to 5:00 p.m., and every other Saturday, 7:45 a.m. to 12:00 p.m. The position is located in Boca Raton and requires English/Spanish bilingual ability. A $500 sign-on bonus is offered to eligible external new hires; exclusions apply to internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment.

Requirements

  • High school diploma or equivalent required.
  • Medical foreign doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.
  • MA diploma or certification required, or at least three years of Medical Assistant experience in lieu of the diploma or certification requirement.
  • Active BLS certification required.
  • A driver's license is required upon hire and throughout employment.
  • English/Spanish bilingual ability required.
  • Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
  • Ability to maintain effective working relationships with patients, employees, and the community.
  • Ability to multitask in a fast-paced environment.
  • Knowledge of basic medical terminology and immunization.
  • Knowledge of medical safety practices and standards.
  • Ability to plan, prioritize, and organize.
  • Clear written and verbal communication skills.
  • Critical-thinking ability, including in emergency situations.
  • Proficiency with electronic health recordkeeping systems.
  • Ability to travel to other office locations as needed; travel is 15%–20%, with reimbursement under company policy.
  • Ability to perform the physical activities and meet the physical requirements described, including lifting or carrying 20 pounds or less, pushing or pulling 41–200 pounds, and wearing personal protective equipment.

Nice To Haves

  • At least one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.
  • Experience may be commensurate with education.

Responsibilities

  • Welcome and room patients; prepare exam rooms by ensuring cleanliness, infection control, and appropriate supplies.
  • Obtain and document vital signs, including height, weight, temperature, pulse, respiration, blood pressure, and pulse oximetry.
  • Collect and document patient history, medications, allergies, and chief complaint in the electronic medical record (EMR).
  • Prepare patients for examinations and assist clinicians during routine procedures.
  • Perform basic vision, hearing, and developmental screenings.
  • Administer vaccines and medications according to established protocols and buddy-check processes.
  • Collect routine laboratory specimens, including capillary blood, urine, throat swabs, and nasal swabs, and process them appropriately.
  • Perform point-of-care testing and operate equipment such as EKG and spirometry devices.
  • Provide basic first aid and wound care as directed.
  • Reconcile medications and vaccines in the EMR and state registry.
  • Maintain accurate patient records and organize or scan documentation.
  • Provide patient education using approved materials.
  • Ensure proper vaccine handling and storage compliance.
  • Assist with scheduling, referrals, and completion of routine forms.
  • Respond to patient messages and escalate concerns appropriately.
  • Observe and report changes in patient condition to the clinician.
  • Maintain a safe, clean clinical environment.
  • Follow HIPAA, safety, infection control, and organizational information security policies; protect sensitive information, including ePHI and PHI, in accordance with applicable regulations.
  • Support team workflow and assist colleagues as needed.
  • Perform other duties as assigned.

Benefits

  • $500 sign-on bonus for eligible external new hires; internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible.
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