Medical Assistant I

Rancho Health MSO, Inc•Oxnard, CA

16d•$23 - $25

About The Position

Medical Assistant I supports patients and healthcare providers through clinical and administrative work, including patient care, record management, supply and inventory oversight, and equipment maintenance. Medical Assistants are required to float to different sites as needed. They provide clinical support on days they are not working one-to-one with a provider. The position may also include other job-related tasks assigned by leadership.

Requirements

High school diploma or equivalent (GED).
Medical Assistant diploma or certificate of completion from a medical assistant training program.
Knowledge of medical terminology.
Understanding of organizational, planning, records-management, and general-administration principles and practices.
Dependability, adaptability, and confidentiality.
Must pass all items on Rancho’s Medical Assistant checklist and pass Rancho’s administered vaccine quiz.
Knowledge of accepted procedures for disposing of used supplies.
Ability to communicate effectively and congenially with patients and staff in person, by email, and over the phone.
Ability to exercise tact, initiative, and good judgment when interacting with patients and staff.
Ability to observe patients’ general physical condition and detect signs of abnormalities.
Ability to record observations and notes completely, accurately, legibly, and concisely.
Computer skills sufficient to navigate the company’s electronic medical record system.
Ability to accept supervision and feedback.

Nice To Haves

Current Basic Life Support (BLS) or CPR certification is preferred.
Experience in Primary Care, Urgent Care, Internal Medicine, Pediatrics, Women’s Health, or Geriatrics is a plus.
Bilingual Spanish is preferred.

Responsibilities

Reschedule patients when providers call out.
Room patients and ensure they are comfortable and ready for examinations.
Complete pre-visit planning and prepare charts.
Assist healthcare providers with clinical procedures as directed.
Perform quality-control checks on equipment and processes.
Use and maintain the autoclave to sterilize instruments.
Stock and restock examination rooms and medical supplies; manage supply and equipment inventory.
Carry out standing orders and protocols.
Support triage and address patient needs and concerns appropriately.
Assist patients with forms and ensure they are completed and routed accurately and promptly.
Perform check-out duties, including scheduling follow-up appointments and providing necessary documentation.
Schedule patient appointments and manage rescheduling.
Process medication refill requests according to established protocols.
Handle prior authorizations for medications and procedures.
Manage the inbox and respond to messages and tasks in a timely manner.
Answer patient calls and provide requested assistance and information.
Conduct outreach to assigned patient lists, including preventive-care reminders.
Scan documents into the electronic medical record system.
Process the fax inbox accurately and promptly.
Maintain the security and confidentiality of medical records.
Perform other duties or tasks assigned by leadership.