Medical Assistant I - Ambulatory Float Pool, Star Squad

UTMB Health•Texas City, TX

6d•Onsite

About The Position

The Medical Assistant I provides technical, supportive, age-specific, and developmentally appropriate patient care functions for an assigned clinical area. This role supports patient flow in outpatient clinics and performs patient care tasks under applicable policies, procedures, and supervision. The Medical Assistant may float among all ambulatory network clinics and must be willing to travel, including occasionally to locations in Orange, Katy, and Conroe. The position is on-site, generally Monday through Friday, 8 a.m. to 5 p.m., with work needed on occasion outside those hours. Urgent care hours differ if the employee is needed to float there. Actual salary is commensurate with experience.

Requirements

High school diploma or equivalent.
Certified or Registered Medical Assistant, or graduate of an approved Medical Assistant program.
CPR certification.
Willingness to travel to ambulatory network clinics, including occasional travel to Orange, Katy, and Conroe.

Nice To Haves

Certified Clinical Medical Assistant (CCMA), or ability to obtain it within 90 days of hire.
Two years of ambulatory or critical care experience.

Responsibilities

Assist with patient flow in the assigned outpatient clinic and respond promptly to call lights.
Provide comfort measures to patients and families, and recognize and communicate patient needs and unusual occurrences.
Perform technical and supportive patient care skills according to the patient's plan of care and approved policies and procedures.
Obtain vital signs and document the chief complaint and reason for visit.
Use aseptic techniques and infection-control measures.
Collect excretory specimens, including urine and feces, and obtain blood samples by venipuncture.
Perform tests such as basic urine chemistry using chemical strips, guaiac, pH, blood glucose, UPT, and hemocult.
Measure and record intake and output as ordered.
Prepare and assist patients undergoing treatments, examinations, and procedures; recognize care priorities, treatment plans, objectives, and potential crises.
Provide other treatments and patient care under a physician's direction, as appropriate to training and assignment.
Refill patient medications as requested, following the prescribing provider's guidelines and policy C51, Prescription Refill Management for Ambulatory Care Services.
Safely and properly administer medications as assigned, assist with medication reconciliation as required, and accurately document and communicate interventions and measurements.
Under supervision, complete accurate, concise, and legible documentation in the patient clinic record and communicate relevant information to the appropriate healthcare provider.
Maintain equipment, supplies, and the clinic environment; check supplies and equipment for expiration dates, electrical safety tags, intactness, and usability; clean and return equipment; report items needing replacement or repair; and stock rooms, carts, and cabinets as assigned.
Support patient rights, serve as a patient and family advocate, maintain confidentiality, and seek resources and assistance with ethical dilemmas as appropriate.
Maintain positive customer and peer relations through professional, courteous communication; respond appropriately to customer requests and report or seek assistance with guest complaints and concerns.
Participate in clinic or departmental continuous quality improvement activities as appropriate.
Prioritize and complete work efficiently, demonstrate initiative and flexibility, use time and resources effectively, and contribute as a supportive team member.
Respond professionally and appropriately in emergent or chaotic situations, with direction.
Participate in clinic meetings, activities, in-services, and ongoing education; support clinical, departmental, and organizational goals; maintain required credentials and certifications; exchange constructive feedback; and participate in self-evaluation and developmental goal setting.