Medical Assistant I

Pediatric Associates Family of Companies•Fort Worth, TX

About The Position

The Medical Assistant I performs quality, team-based patient care under the direct supervision of a clinician, supporting both clinical and administrative functions in a safe, welcoming environment. The role supports clinicians and care management teams with chronic disease management, examinations, and treatment for pediatric patients. Candidates must be fluent in both Spanish and English. The position is patient-facing and involves direct patient care. Work may rotate between the office and remote/telework, and may require travel to other office locations, with reimbursement according to company policy. Designated float staff may be assigned to multiple office locations. A $1,000 sign-on bonus is offered to eligible external new Medical Assistant or Medical Receptionist hires; it is not available to internal transfers, agency candidates, temporary staff, contractors, or individuals converting from agency to direct employment.

Requirements

Fluent in both Spanish and English.
High school diploma or equivalent required.
Medical Assistant diploma or certification required, or at least three years of Medical Assistant experience in lieu of the diploma or certification requirement.
Active BLS certification required.
Valid driver's license required upon hire and throughout employment.
Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
Ability to maintain effective working relationships with patients, employees, and the community.
Ability to multitask in a fast-paced environment.
Knowledge of basic medical terminology and immunization.
Knowledge of medical safety practices and standards.
Ability to plan, prioritize, and organize.
Clear written and verbal communication skills.
Critical-thinking skills, including in emergency situations.
Proficiency with electronic health recordkeeping systems.

Nice To Haves

At least one year of Medical Assistant experience with an MA diploma or certification in a healthcare setting is preferred.
Experience may be commensurate with education.
For foreign-trained medical doctors: a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.

Responsibilities

Welcome and room patients; prepare exam rooms and ensure cleanliness, infection control, and appropriate supplies.
Obtain and document vital signs, including height, weight, temperature, pulse, respiration, blood pressure, and pulse oximetry.
Collect and document patient history, medications, allergies, and chief complaint in the electronic medical record (EMR).
Prepare patients for examinations and assist clinicians during routine procedures.
Perform basic vision, hearing, and developmental screenings.
Administer vaccines and medications using established protocols and buddy-check processes.
Collect and appropriately process routine lab specimens, including capillary blood, urine, and throat and nasal swabs.
Perform point-of-care testing and operate equipment such as EKG and spirometry equipment.
Provide basic first aid and wound care as directed.
Reconcile medications and vaccines in the EMR and state registry.
Maintain accurate patient records and organize or scan documentation.
Provide patient education using approved materials.
Ensure proper vaccine handling and storage compliance.
Assist with scheduling, referrals, and routine forms.
Respond to patient messages and escalate concerns appropriately.
Observe and report changes in patient condition to the clinician.
Maintain a safe, clean clinical environment.
Follow HIPAA, safety, infection control, and organizational information security policies; protect sensitive information, including ePHI and PHI.
Support team workflow and assist colleagues as needed.
Perform other duties as assigned.