Medical Assistant I, Hope Center
About The Position
ChristianaCare’s Hope Center is seeking a professional, compassionate, dependable, detail-oriented Medical Assistant I with strong communication, integrity, and technical and clinical skills. The Hope Center, located at 365 Airport Road in New Castle, Delaware, is a specialized medical respite program and emergency shelter established in 2021. It provides 36 beds for vulnerable individuals, including people experiencing homelessness, and offers on-site medical care, behavioral health services, and comprehensive case management to help guests stabilize their health and transition toward long-term housing solutions. The Medical Assistant I supports physicians with virtual and on-site patient care, performing clinical and clerical duties that contribute to quality care. The role greets and supports patients, prepares them for visits, performs basic clinical tasks, assists with examinations, maintains exam rooms and equipment, and supports patient communications and administrative workflows. The schedule is Monday through Friday, on a rotational basis, either 8:00 a.m.–4:30 p.m. or 8:30 a.m.–5:00 p.m. There are no weekends or holidays. The hourly pay range is $19.48–$28.24. The offered rate depends on factors including skills, relevant experience, and qualifications.
Requirements
- High school graduate or GED.
- Graduate of a recognized Medical Assistant Program, or hold current Medical Assistant Certification from a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).
Responsibilities
- Greet and support patients virtually and in person.
- Prepare patients for visits.
- Perform basic clinical tasks, including testing, injections, and EKGs.
- Assist with examinations.
- Maintain examination rooms and equipment.
- Update electronic medical records (EMR).
- Manage patient communications, referrals, authorizations, and scheduling.
- Handle clerical duties.
- Troubleshoot video visits.
- Support patient access to the patient portal.
Benefits
- First-day medical, dental, vision, and life insurance coverage.
- Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
- Low deductibles and $0 copays for unlimited primary care with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
- 32 days of paid time off each year, including 7 major holidays, with options to roll over or cash out unused time.
- Up to $5,250 per year in tuition reimbursement.
- Fertility care through Progyny and free maternity education and support.
- Up to $5,000 in adoption assistance.
- 12 weeks of paid parental leave after one year of service.
- Two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%–5% based on service.
- Free financial coaching, counseling, and budgeting support.
- Employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
