Medical Assistant I

Pediatric Associates Family of Companies•Carrollton, TX

About The Position

Perform quality, team-based patient care under the direct supervision of a clinician, carrying out clinical and administrative functions to promote health and wellness in a safe, friendly environment. Support clinicians and care management teams with chronic disease management, examinations, and treatment for pediatric patients. The role is patient-facing and involves direct patient care. Work may rotate between the office and remote/telework, and may require travel to other office locations for 15%–20% of work, with reimbursement under company policy. Designated float staff may be assigned to multiple office locations. The work environment includes indoor work, excessive noise, computer use, and exposure to hazards and extreme temperatures. Physical activities include reaching, manual dexterity, lifting/carrying 20 lbs. or less, pushing/pulling 41–200 lbs., sitting, walking, crawling, squatting or kneeling, and bending. Other physical requirements include vision, hearing, touch, and the ability to wear personal protective equipment (PPE). The position requires compliance with organizational information security policies and protection of sensitive information, including ePHI and PHI, in accordance with organizational policy and applicable federal, state, and local regulations. A $1,000 sign-on bonus is offered to eligible external new hires; internal transfers, agency candidates, temporary staff, contractors, and individuals converting from agency to direct employment are not eligible.

Requirements

High school diploma or equivalent required.
Medical Assistant diploma or certification required, or a minimum of 3 years of Medical Assistant experience in lieu of the diploma or certification requirement.
Active BLS certification required.
A driver’s license is required upon hire and throughout employment.
Minimum 1 year of Medical Assistant experience is stated; experience with an MA diploma or certification in a healthcare setting is preferred.
Medical foreign doctors must have a Bachelor of Science degree in General Medicine from a regionally accredited university or equivalent.
Experience may be commensurate with education.
Excellent interpersonal, organizational, and customer service skills to support and reassure pediatric patients and their families.
Ability to maintain effective working relationships with patients, employees, and the community.
Ability to multitask in a fast-paced environment.
Knowledge of basic medical terminology and immunization.
Knowledge of medical safety practices and standards.
Ability to plan, prioritize, and organize.
Clear written and verbal communication skills.
Critical-thinking ability, including in emergency situations.
Proficiency in electronic health recordkeeping systems.
Ability to meet the described physical requirements, including lifting/carrying 20 lbs. or less, pushing/pulling 41–200 lbs., and wearing PPE.

Responsibilities

Welcome and room patients; prepare examination rooms, ensuring cleanliness, infection control, and appropriate supplies.
Obtain and document vital signs, including height, weight, temperature, pulse, respiration, blood pressure, and pulse oximetry.
Collect and document patient history, medications, allergies, and chief complaints in the EMR.
Prepare patients for examinations and assist clinicians during routine procedures.
Perform basic vision, hearing, and developmental screenings.
Administer vaccines and medications using established protocols and buddy-check processes.
Collect routine laboratory specimens, including capillary blood, urine, throat swabs, and nasal swabs, and process them appropriately.
Perform point-of-care testing and operate equipment such as EKG and spirometry equipment.
Provide basic first aid and wound care as directed.
Reconcile medications and vaccines in the EMR and state registry.
Maintain accurate patient records and organize or scan documentation.
Provide patient education using approved materials.
Ensure proper vaccine handling and storage compliance.
Assist with scheduling, referrals, and completion of routine forms.
Respond to patient messages and escalate concerns appropriately.
Observe and report changes in patient condition to the clinician.
Maintain a safe, clean clinical environment.
Follow HIPAA, safety, and infection control policies.
Support team workflow and assist colleagues as needed.
Perform other duties as assigned.
Adhere to organizational information security policies and protect sensitive information, including ePHI and PHI, in accordance with applicable policies and regulations.