Medical Assistant I (63429)
About The Position
The Medical Assistant carries out patient care orders as directed by Medical Doctors, Physician Assistants, and Certified Registered Nurse Practitioners. The role follows prescribed clinical workflows and participates in clinical and administrative tasks. The Medical Assistant supports patient experience, prepares patients and exam rooms, assists providers with procedures, performs tests and specimen collection, supports patient communication and follow-up, and contributes to coordinated and continuous care. Duties 1–16 are considered essential functions. The position participates in mandatory all-staff meetings, team meetings, and trainings. Union Community Care describes its purpose as supporting whole health so people can live their fullest lives. Its vision is for vibrant, healthy communities supported by inclusive healthcare that embraces each member’s culture, needs, and values. The organization emphasizes addressing both disease and underlying social factors, listening to patients, and breaking down barriers to care through a community-centered approach.
Requirements
- Graduation from a Medical Assistant program or a competency assessment and two years of on-the-job training.
- Current CPR certification.
- English proficiency.
Responsibilities
- Prepare patient charts daily and participate in provider huddles.
- Promote a positive patient experience and communicate professionally with patients, visitors, and colleagues.
- Greet and escort patients to exam rooms and prepare them for provider visits.
- Document visits in the e-HR according to standard operating procedures and follow standing orders appropriate to the visit type.
- Measure vital signs, review screening questionnaires, and accurately record information in patient charts; address or alert providers to concerns.
- Review and update medication lists, problem lists, and patient medical, surgical, and family histories; address or alert providers to concerns.
- Follow established standards and protocols.
- Administer prescribed injections and medications in accordance with protocols, regulatory requirements, and standards of practice.
- Prepare for and assist providers with designated procedures and examinations.
- Implement standing orders.
- Perform provider-requested tests, including phlebotomy, hearing tests, EKGs, breathing treatments, and vision tests.
- Collect blood and other laboratory specimens and prepare them for further testing.
- Participate in test tracking and monitor overdue results.
- Manage the in-box to support patient communication and follow-up and use clinician time wisely.
- Keep exam rooms adequately supplied and clean them after each patient visit; maintain and clean medical instruments and equipment after procedures.
- Assist providers and patients in reviewing and revising care plans, assess patient progress, and follow up with patients between visits as necessary.
- Assist with proactive outreach for patients needing preventive and chronic disease services.
- Collaborate with care coordination to share pertinent information concerning specialists, hospital admissions, emergency department visits, and continuity of care.
- Participate in performance improvement initiatives to improve patient experience and quality of care.
- Handle patient information confidentially according to the organization’s privacy and confidentiality policies and procedures.
- Perform other work-related duties as assigned.
- Participate in mandatory all-staff meetings, team meetings, and trainings.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
