Medical Assistant I

Akron Children's Hospital•Akron, OH

3d•Onsite

About The Position

The Medical Assistant I provides clinical and administrative support for patients under the direction of a Provider and/or licensed Nurse. This is a full-time, 40-hour-per-week, on-site position with variable day shifts. No prior relevant experience is required. The role requires a high school diploma or equivalent, completion of an approved Medical Assistant, EMT, or Paramedic program, and Basic Life Support (BLS) training from the American Heart Association. Medical Assistant certification is preferred.

Requirements

High school diploma or equivalent.
Completion of an approved (valid) Medical Assistant Program, EMT Program, or Paramedic Program.
Basic Life Support (BLS) training from the American Heart Association.
Knowledge of and experience with medical terminology.
Experience using Microsoft Office (Outlook, Excel, Word) or similar software.
No prior relevant experience required.

Nice To Haves

Experience in phlebotomy.
Experience working in a healthcare environment.
Experience with an electronic medical record such as EPIC or similar software.
Medical Assistant certification.

Responsibilities

Prepare patients for examination; take and record vital signs; perform phlebotomy as needed; and administer medications as directed by Providers according to policy and procedure.
Collect data contributing to assessment and evaluation of assigned patients’ individualized care and needs, including discharge plans, under the direction of the Licensed Nurse.
Collect, process, and submit laboratory specimens in accordance with policy and procedure.
Communicate patient findings and pertinent information to the Provider and/or Licensed Nurse using appropriate communication and documentation processes.
Document care accurately and timely within the EPIC system.
Perform point-of-service activities as needed, including appointment scheduling, visit preparation, co-payment collection, and patient tracking.
Perform department-specific clinical duties, such as POCT and hearing and vision screenings, and other procedures.
Perform routine tasks and general office duties as needed, including faxing, copying, and filing.
Clean, stock, and prepare examination rooms.
Develop and maintain positive relationships with patients, families, and colleagues.
Follow safety policies and procedures to help assure a safe environment for patients, families, and staff members.
Perform other duties as assigned.