Medical Assistant I

CLAREMEDICA HEALTH PARTNERS LLC•Tampa, FL

5d•Onsite

About The Position

The Medical Assistant provides ancillary clinical support to clinic providers to help ensure effective and efficient patient care. The role works collaboratively with the primary care provider and other medical assistants, communicates consistently, provides compassionate and competent care, and advocates for quality. The Medical Assistant follows applicable legal requirements, including OSHA and HIPAA, and company policies and procedures. Duties include preparing patients for examinations, recording vital signs and medical histories, assisting providers with examinations and procedures, performing routine screening tests and protocol-based treatments, and providing health education under the provider’s direction. The role also coordinates tests and medical records, handles patient and provider calls and messages, maintains supplies and equipment, keeps clinical areas clean and safe, and performs accurate, legal, and ethical documentation. Local or regional travel of up to 10% may be needed to help cover other centers.

Requirements

High school diploma or equivalent education (GED).
At least 1 year of experience as a Medical Assistant, Patient Care Technician, or similar role in a hospital, medical clinic, or comparable environment; documented clinical rotation training may substitute for work experience.
Education on and compliance with HIPAA regulations, including maintaining strict confidentiality of client information.
Compliance with Infection Control, Standard Precautions, and OSHA standards for healthcare professionals.
Exceptional oral and written communication, time management, and organizational skills.
Ability to communicate professionally and courteously with employees, patients, and other individuals.
Patient-focused problem-solving mindset and ability to achieve team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Ability to remain calm in busy or stressful situations and demonstrate strong listening skills.
Ability and willingness to travel locally and/or regionally up to 10% as needed.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software; must type at least 40 WPM.
Basic telephone and computer operation skills.
Ability to work effectively independently and with team members, organize work, and complete it in a timely manner.
Attention to detail to ensure report and data accuracy; ability to problem-solve, multitask, and carry out instructions.
Ability to read, write, and communicate effectively in English.

Nice To Haves

Graduate of an approved Medical Assistant training class.
Current CPR for Healthcare Workers or Basic Cardiac Life Support (BCLS) certification.
Experience working with geriatric patients.
Bilingual ability.
HIPAA and AHCA experience.
Healthcare experience.
EMR system experience.

Responsibilities

Measure and record patient vital signs, interview information, medical histories, and other physiological measurements.
Assist providers with patient examinations, therapeutic measures, procedures, and routine screening tests; prepare patients and explain treatment procedures and provider instructions.
Provide treatments according to protocols and observe patients, reporting changes in condition to the PCP, clinician, specialist, or other clinical personnel.
Request and coordinate radiographic and laboratory studies according to treatment protocols or provider direction.
Order, prepare, and generate medical records; document accurately, legally, and ethically.
Receive, screen, and coordinate calls from patients and healthcare providers; process patient messages, return calls, route messages, and contact patients to obtain or relay information for the physician.
Provide health coaching to a defined group of patients, support healthy lifestyle choices, and follow up with coached patients.
Maintain supplies and equipment, stock and sterilize instruments, and keep clinical areas clean and safe while following OSHA safety standards.
Handle, divide, attach, and finalize fax-related tasks.
Communicate clearly and professionally with patients, families, staff, and other individuals.
Comply with legal regulations, including HIPAA, OSHA, and Universal Precautions, and with company and facility policies and procedures.
Perform other duties as assigned and modified at the manager’s discretion.
Travel locally and/or regionally up to 10% of the time to assist in covering other centers as needed.