Medical Assistant I

UNION COMMUNITY CARE•Coatesville, PA

About The Position

The Medical Assistant carries out patient-care orders as directed by Medical Doctors, Physician Assistants, and Certified Registered Nurse Practitioners. The role follows prescribed clinical workflows and participates in clinical and administrative tasks. The Medical Assistant supports a positive patient experience, prepares patients and exam rooms for visits, assists providers with procedures, performs tests and specimen collection, and helps ensure patient communication, follow-up, and continuity of care. The position also participates in quality improvement, required meetings, team meetings, and trainings, and handles patient information confidentially.

Requirements

Graduation from a Medical Assistant program or competency assessment and two years of on-the-job training.
May be a new graduate or have less than two years of relevant experience.
Current CPR certification.
English proficiency required.

Responsibilities

Prepare patient charts daily and participate in provider huddles.
Promote a positive patient experience and communicate professionally with patients, visitors, and colleagues.
Greet patients, escort them to exam rooms, and prepare them for provider visits.
Document according to established electronic health record workflows and standing orders.
Measure and record vital signs, review screening questionnaires, and alert providers to concerns.
Review and update medication lists, problem lists, and patient medical, surgical, and family histories.
Administer prescribed injections and medications according to protocols, regulatory requirements, and standards of practice.
Prepare and assist providers with designated procedures and exams.
Implement standing orders.
Perform provider-requested tests, including phlebotomy, hearing tests, EKGs, breathing treatments, and vision tests.
Collect blood and other laboratory specimens and prepare them for testing.
Participate in test tracking and monitor overdue results.
Manage the in-box to support timely patient communication and follow-up and effective use of clinician time.
Keep exam rooms supplied and clean after patient visits; maintain and clean medical instruments and equipment after procedures.
Assist providers and patients in reviewing and revising care plans, assess patient progress, and follow up between visits as necessary.
Assist with proactive outreach for patients who need preventive and chronic disease services.
Collaborate with care coordination to share pertinent information with specialists and regarding hospital admissions and emergency department visits, supporting continuity of care.
Participate in performance improvement initiatives to improve patient experience and quality of care.
Handle patient information confidentially according to organizational policies and procedures.
Perform other work-related duties as assigned.
Participate in mandatory all-staff meetings, team meetings, and trainings.