Medical Assistant I

University of Utah Health•Farmington, UT

13h

About The Position

The Medical Assistant I provides assistive care to patients, facilitates efficient patient care delivery, supports licensed staff, and performs basic healthcare tasks as directed. The role also performs clerical functions as a multi-skilled auxiliary worker and may access and administer medications within the scope of practice and in accordance with state law. The position is with University of Utah Health, an organization focused on patient care, research, and education. The University of Utah is a Level 1 Trauma Center with five hospitals and eleven clinics. Depending on department and patient-care needs, the role may require rotating schedules with variable hours, including nights, weekends, and holidays. Regular, reliable, and punctual attendance during assigned shifts is essential.

Requirements

Verifiable completion of one of the following: a state-approved EMT course; one year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting; a Medical Assisting education program; or the University Hospital Medical Assistant certification program.
Obtain a current RQI Healthcare Provider eCredential through the University of Utah Health RQI system within 30 days of hire.
Meet additional license requirements as determined by the hiring department.
Demonstrate availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient-care environment.
Ability to perform the essential functions of the job.
Demonstrated human relations and effective communication skills.
Demonstrate proficiency in the specific clinic's specialty skills within six weeks of hire; specialty skills may not be performed until basic competency testing is complete.
Ability to remain on one's feet for long periods and to move and lift patients and reach for and handle equipment.
Meet the physical demands of the position, with or without accommodation, including work that may exert up to 50 pounds and consistently involve lifting, carrying, pushing, pulling, or otherwise moving patients or objects.
Ability to work in conditions that may involve exposure to infectious disease, contaminated bodily fluids, blood, used needles, and other contaminants, and may require functioning around prisoners or behavioral health patients.

Responsibilities

Prepare patients for examinations and diagnostic procedures, including recording vital signs and responses to standardized medical history questions.
Report observed patient concerns and changes in condition to licensed staff.
Perform department-identified CLIA-waived laboratory tests and report results to appropriate personnel.
Perform additional clinical skills such as suture removal, straight catheterization, and injections (IM, Subq, and intradermal).
Chaperone healthcare providers during examinations when requested and assist with procedures.
Monitor and clean assigned examination rooms, unit areas, and equipment; report outdated supplies, stock levels, and needed equipment repairs, and restock items as required.
Answer telephones, forward messages, and schedule appointments, procedures, and diagnostic tests under licensed staff direction.
Perform routine clerical work, including filing patient information, locating and compiling charts, obtaining outside medical records, and entering billing charges.
Attend and complete mandatory education in areas including infection prevention and control, safety, CPR, equipment use, and procedures according to hospital and department policies.
May perform patient phlebotomy after specialized training and in accordance with clinic procedures and physician orders.
May apply leads and monitors for diagnostic procedures such as EKG and ultrasound under direct supervision of licensed personnel.
May assist with patient and family education by providing educational materials and general health information.
May transport patients to ancillary departments or inpatient units as directed by licensed staff.
May provide instruction on Basic Life Support requirements.
May perform IV access and other duties based on department assignment.
Work assigned rotating schedules, which may include variable hours, nights, weekends, and holidays, according to operational and patient-care needs.