Medical Assistant I

Mass General Brigham • Boston, MA

19h • $22 - $25 • Onsite

About The Position

The Medical Assistant I supports healthcare teams by providing clinical and non-clinical patient services under the direction of healthcare providers. The role includes taking vital signs, documenting patient information, scheduling appointments, managing patient flow, and interacting directly with patients to promote comfort and address concerns. The Medical Assistant collaborates with physicians, nurse practitioners, and nursing staff to facilitate efficient care.

Requirements

• High school diploma or equivalent.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks in complex and busy environments.
• Accuracy and attention to detail.
• Ability to comply with local, state, and federal privacy and confidentiality rules and regulations.
• Ability to take vital signs and manual blood pressure and collect blood samples and other specimens.
• Comprehensive knowledge of medical terminology, procedures, and protocols.
• Proficiency with electronic health record (EHR) systems and medical office software.
• Ability to use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to manage one's own time and the time of others.

Nice To Haves

• Basic Life Support (BLS) certification.
• Certified Medical Assistant credential.
• 0–1 year of direct Medical Assistant experience or medical field work.

Responsibilities

• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Escort patients to examination rooms and prepare necessary equipment for healthcare providers.
• Record patients’ medical histories, vital statistics, and information such as test results in medical records.
• Perform general office duties, including answering telephones, taking dictation, and completing insurance forms.
• Liaise with other departments and advocate for patients using a positive customer-service approach.
• Collect blood, tissue, and other laboratory specimens; log specimens and prepare them for testing.
• Prepare examination rooms, keep them neat and clean, and restock supplies.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Support patient flow and assist with scheduling appointments.

Benefits

• Competitive base pay.
• Comprehensive benefits.
• Career advancement opportunities.
• Differentials, premiums, and bonuses as applicable.
• Recognition programs designed to celebrate contributions and support professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED