Medical Assistant I, Supportive and Palliative Care in Newark

Christiana Care Health Services • Newark, DE

2d • Hybrid

About The Position

ChristianaCare's Supportive & Palliative Care in Newark is seeking a professional, compassionate, dependable, detail-oriented Medical Assistant I with strong communication, integrity, and solid technical and clinical skills. The Supportive & Palliative Care department is an interdisciplinary palliative-care team that provides comfort to patients with advanced chronic and serious illness, and to their families. They seek to address our patients' fears and anxieties, lessen their pain and symptoms, and improve their quality of life. They also emphasize communication, continuity and coordination of care and help our patients with decisions about their medical care, including recommendations for medication and referrals as needed. As a Medical Assistant I, you support physicians in virtual and on-site patient care, performing essential clinical and clerical duties to ensure quality care. The ideal candidate should have a strong passion supporting populations with chronic or critical illnesses or have a related background in palliative care.

Requirements

• High School Graduate or GED required.
• A graduate of a recognized Medical Assistant Program or hold current Medical Assistant Certification by a national organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI).

Nice To Haves

• Flexibility to work late hours between 4:45pm to 5:30pm on a rotational schedule, strongly preferred.

Responsibilities

• Greets and supports patients virtually and in person, prepares them for visits, performs basic clinical tasks (e.g., testing, injections, EKGs), assists with exams, and maintains exam rooms and equipment.
• Manages EMR updates, patient communications, referrals, authorizations, and scheduling.
• Handles clerical duties, troubleshooting video visits, and supporting patient portal access.

Benefits

• Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
• Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
• Low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
• 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
• Up to $5,250 per year in tuition reimbursement.
• Advanced fertility care through Progyny.
• Free maternity education and support.
• Up to $5,000 in adoption assistance.
• 12 weeks of paid parental leave to support your growing family, after one year of service.
• Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service.
• Free financial coaching, counseling, and budgeting support.
• Health insurance
• Paid time off
• Retirement
• Employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED