Medical Assistant/Front Desk Administrator

Curalta Health•Berkeley Heights, NJ

3h•$20 - $23

About The Position

Curalta Foot + Ankle, LLC, a fast-growing podiatry practice, is seeking a full-time Medical Assistant / Front Desk Administrator for its Berkeley Heights, New Jersey office. The position delivers customer service in keeping with the practice’s “Above & Beyond” approach and helps create a welcoming, positive patient experience. The Medical Assistant / Front Desk Administrator manages front-desk and administrative duties, prepares patients for treatment, and assists the doctor with clinical care. The role includes patient registration and check-in/check-out, appointment and communications management, clinical support, record handling, payment collection, and maintaining a safe and organized office.

Requirements

At least 2 years of medical or clinical experience.
Knowledge of EMR computerized processes and data-entry procedures.
Positive, trustworthy, accountable, responsible, and self-motivated approach.
Ability to multitask and work in a dynamic environment.
Excellent time management and ability to prioritize direct patient care.
Calm and professional demeanor.
Friendly, courteous, service-minded approach.
Efficient, thorough, and detail-oriented work style.
Ability to work as a team player with a focus on improving the patient experience.
Ability to stand, walk, and maneuver in small areas; use gross and fine motor skills; occasionally sit, bend, or kneel; and lift or move 15 pounds at times.

Nice To Haves

Medical Assistant Certification.

Responsibilities

Greet patients upon arrival and/or accompany them to examination rooms.
Answer patient questions, assist with required forms, and provide a welcoming experience.
Register new patients in the EMR, accurately enter demographic information, confirm insurance eligibility, complete registration forms, and scan documents into patient charts.
Check in returning patients in the EMR and confirm required documentation, including the Yearly Update Form.
Make clinical entries in the ModMed EMR.
Prepare and maintain treatment rooms.
Obtain patient medical histories and medication and immunization records.
Maintain patient confidentiality and comply with HIPAA and OSHA requirements.
Prepare for and assist with procedures and treatments as necessary.
Check out patients in the EMR, collect copays, outstanding balances, and payment for products sold in the office, obtain required signatures, and schedule follow-up appointments.
Perform sterilization techniques.
Inventory supplies and equipment and replace items as needed.
Confirm patient appointments by phone, verify details such as physician and timing, and reschedule when necessary.
Answer and direct phone calls promptly and professionally.
Respond to emails and voicemail messages promptly and courteously.
Scan and process additional paperwork into patient EMRs as needed.
Run daily close reports and ensure transactions are recorded in the EMR and balanced.
Collaborate with employees to achieve team goals.
Perform additional duties necessary to run the office efficiently.