Medical Assistant/ Front Desk Administrator

Curalta Health•Somers, NY

8d•$20 - $23•Onsite

About The Position

Curalta Foot + Ankle, LLC is seeking a full-time Medical Assistant / Front Desk Administrator for its Somers, New York office. This role supports a welcoming patient experience by managing the front desk and administrative duties, preparing patients for treatment, and assisting the doctor with clinical care. The position requires a service-oriented team player who demonstrates the practice’s “Above & Beyond” approach to patient service. The employee must be able to perform the essential functions satisfactorily. Reasonable accommodations will be made, if requested, for employees with disabilities, absent undue hardship. This job description may not include every assigned duty or responsibility and may be amended at the employer’s discretion.

Requirements

At least 2 years of medical or clinical experience.
Knowledge of EMR computerized processes and data-entry procedures.
Positive, trustworthy, accountable, responsible, and self-motivated approach.
Ability to multitask and work in a dynamic environment.
Excellent time-management and prioritization skills, with a focus on direct patient care.
Calm and professional demeanor.
Friendly, courteous, and service-minded manner.
Efficient, thorough, and detail-oriented work style.
Ability to work as part of a team and focus on continually improving the patient experience.
Ability to stand, walk, and maneuver in small areas; use gross and fine motor skills; occasionally sit, bend, or kneel; and lift or move 15 pounds at times.

Nice To Haves

Medical Assistant Certification preferred.

Responsibilities

Greet patients upon arrival and/or accompany them to examination rooms.
Answer patient questions and assist with completing required forms.
Register new patients in the EMR, accurately enter demographic information, confirm insurance eligibility, and scan documents into patient charts.
Check in returning patients in the EMR and confirm required documentation, including the Yearly Update Form.
Make clinical entries in the ModMed EMR.
Prepare and maintain treatment rooms.
Obtain patient medical histories, medication records, and immunization records.
Maintain patient confidentiality and comply with HIPAA and OSHA requirements.
Prepare for and assist with procedures and treatments as necessary.
Check patients out in the EMR, collect copays, outstanding balances, and payment for products sold in the office; obtain required signatures and schedule follow-up appointments.
Perform sterilization techniques.
Inventory supplies and equipment and replace items as needed.
Confirm patient appointments by phone, verify appointment details, and reschedule when necessary.
Answer and direct phone calls promptly and professionally, addressing queries compassionately.
Respond to emails and voicemail messages promptly and courteously.
Scan and process additional paperwork into patient EMRs as necessary.
Run daily close reports and ensure transactions are registered in the EMR and appropriately balanced.
Collaborate with employees to achieve team goals.
Perform additional duties necessary to run the office efficiently.