Front Desk Administrator

Compass•Winnetka, IL

4h•$19 - $21•Onsite

About The Position

The Front Desk Administrator operates a multiline telephone system, greets visitors, directs callers and visitors to appropriate personnel, and supports office staff. This is a full-time, in-office role at the @properties office at 30 Green Bay Road in Winnetka. The position also supports real estate agents with administrative, technology, and office-procedure questions; maintains office materials and schedules; and performs routine cleaning and supply duties. The role includes other duties and projects assigned by management. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

1–2 years of related experience.
High school diploma or GED.
Ability to meet the role’s physical demands, including regularly lifting or moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.

Nice To Haves

Real estate experience.

Responsibilities

Welcome on-site visitors, determine the nature of their business, and announce them to appropriate personnel.
Answer incoming calls, determine callers’ needs, and forward calls to appropriate personnel or departments.
Answer questions about the organization and provide callers with addresses, directions, and other information.
Perform basic searches, updates, and audits in the Multiple Listing Service (MLS).
Work on projects assigned weekly, monthly, and quarterly.
Create recruiting, listing, and buyer packets, and update form drawers.
Create and maintain schedules.
Support agents by answering questions and providing technology training and office-procedure information; provide information about MLS, rentals and tenant screening, marketing, and IT, and direct agents to appropriate departments when needed.
Receive, sort, and route mail; maintain and route publications; communicate with the messenger service; and coordinate inter-office deliveries.
Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
Perform clerical duties as needed, including maintaining files, photocopying, scanning, and collating.
Order office and kitchen supplies.
Perform daily cleaning throughout the office, including the kitchen and bathrooms.
Restock office supplies and take weekly inventory.
Perform other duties and projects as assigned.