Front Desk Administrator

Terminix of the Triad•Greensboro, NC

19h

About The Position

Terminix of the Triad is seeking a friendly, reliable Front Desk Administrator to serve as the first point of contact for people visiting or calling the office. The role is responsible for creating a welcoming, professional first impression while helping keep the office secure, organized, and running smoothly. The position includes greeting and directing visitors, handling calls and messages, processing customer payments, maintaining reception areas, supporting office operations, and completing administrative tasks as assigned. Terminix of the Triad has been family-owned and operated since 1932. The company describes its workplace as a family atmosphere and notes opportunities for growth, training, incentives, and competitive pay. Terminix is committed to equal employment opportunity and maintaining a workplace free of discrimination.

Requirements

Strong verbal communication skills in person and over the phone.
A positive, welcoming attitude and professional presence.
Proficiency with the Microsoft Office suite.
Ability to work independently and as a responsible member of a team.
Comfort processing payments accurately.
Strong organizational skills and ability to manage multiple tasks.
Ability to lift and carry up to 20–25 lbs., such as boxes of supplies and deliveries.
Ability to set up tables, chairs, and equipment for meetings and events.
Ability to sit, stand, and walk for extended periods throughout the workday.

Nice To Haves

Prior receptionist or front desk experience preferred.

Responsibilities

Greet customers, vendors, and visitors warmly and professionally.
Verify visitors’ identities and purposes before admitting them, manage building access, and direct guests to the appropriate team member.
Answer and transfer incoming calls and take and deliver accurate messages.
Process cash and credit card payments from walk-in customers and apply payments to customer accounts.
Maintain a clean, organized, and professional lobby and reception area.
Sort and distribute incoming mail and deliveries to the appropriate team members.
Set up for meetings, training classes, and office events.
Order and stock office and break room supplies.
Conduct regular building walk-throughs to check that common areas are clean, safe, and in good working order, and report maintenance needs.
Support the office team with special projects and administrative tasks as assigned.
Perform other duties as assigned.