Medical Assistant/Front Desk Administrator

Curalta Health•Wayne, PA

2h•$18 - $22•Onsite

About The Position

Curalta Foot + Ankle, LLC, a fast-growing podiatry practice, is seeking a full-time Medical Assistant / Front Desk Administrator for its Wayme, PA office. This team-oriented role supports a positive patient experience by providing excellent customer service, managing front-desk and administrative duties, preparing patients for treatment, and assisting the doctor with clinical care. The position handles patient registration and check-in/check-out in the EMR, appointment confirmations and scheduling, patient communications, payment collection, clinical preparation and assistance, treatment-room upkeep, sterilization, inventory, and daily transaction balancing. The employee must follow HIPAA and OSHA requirements and work collaboratively to help the office run efficiently. Duties may be amended at the employer's discretion. Reasonable accommodations may be made, absent undue hardship, to enable employees with disabilities to perform the essential functions.

Requirements

At least 2 years of medical or clinical experience.
Knowledge of EMR computerized processes and data-entry procedures.
Positive, trustworthy, accountable, responsible, and self-motivated approach.
Ability to multitask and work in a dynamic environment.
Excellent time management and ability to prioritize direct patient care.
Calm and professional demeanor.
Friendly, courteous, service-minded approach.
Efficient, thorough, and detail-oriented work style.
Ability to work as a team player with a focus on continually improving the patient experience.
Ability to stand, walk, and maneuver in small areas; use gross and fine motor skills; occasionally sit, bend, or kneel; and lift or move up to 15 pounds at times.

Nice To Haves

Medical Assistant Certification preferred.

Responsibilities

Greet patients upon arrival and/or accompany them to examination rooms.
Answer patient questions and assist with completing required forms.
Register new patients in the EMR, enter demographic information accurately, confirm insurance eligibility, complete registration forms, and scan documents into patient charts.
Check in returning patients in the EMR and confirm required documentation, including the Yearly Update Form.
Complete clinical entries in the ModMed EMR.
Prepare and maintain treatment rooms.
Obtain patient medical histories, medication records, and immunization records.
Maintain patient confidentiality and comply with HIPAA and OSHA requirements.
Prepare for and assist with procedures and treatments as necessary.
Check out patients in the EMR, collect copays, outstanding balances, and payments for products sold in the office, obtain required signatures, and schedule follow-up appointments.
Perform sterilization techniques.
Inventory supplies and equipment and replace items as needed.
Confirm patient appointments by phone, verify appointment details, and reschedule when necessary.
Answer and direct phone calls promptly, handling inquiries compassionately and professionally.
Respond to emails and voicemail messages promptly and courteously.
Scan and process additional paperwork into patient EMRs as necessary.
Run daily close reports and ensure transactions are registered in the EMR and balanced.
Collaborate with employees to achieve team goals.
Perform additional duties necessary to run the office efficiently.