Medical Assistant/Front Desk Administrator

Curalta Health•New York, NY

3h•$20 - $23•Onsite

About The Position

Curalta Foot + Ankle, LLC is seeking a full-time Medical Assistant / Front Desk Administrator for its Brooklyn, NY office. The role supports a welcoming patient experience by managing front-desk and administrative duties, preparing patients for treatment, and assisting the doctor with clinical care. Candidates must be bilingual in English and Spanish. The position includes registering and checking in patients in the EMR, confirming insurance eligibility and documentation, completing clinical entries, collecting payments, scheduling follow-up appointments, and handling phone, email, and voicemail inquiries. It also involves preparing treatment rooms, obtaining patient histories, assisting with procedures, performing sterilization, maintaining supplies, and complying with HIPAA and OSHA requirements. The employee will work collaboratively with the team and perform additional duties needed to run the office efficiently.

Requirements

Must be bilingual in English and Spanish.
At least 2 years of medical or clinical experience.
Knowledge of EMR computerized processes and data-entry procedures.
Positive, trustworthy, accountable, responsible, and self-motivated approach.
Ability to multitask and work in a dynamic environment.
Excellent time management and ability to prioritize direct patient care.
Calm and professional demeanor.
Friendly, courteous, and service-minded approach.
Efficient, thorough, and detail-oriented work style.
Ability to work as a team player with a focus on improving the patient experience.
Ability to stand, walk, and maneuver in small areas; possess gross and fine motor skills; occasionally sit, bend, or kneel; and lift or move 15 pounds at times.

Nice To Haves

Medical Assistant Certification preferred.

Responsibilities

Greet patients upon arrival and/or accompany them to examination rooms.
Answer patient questions and help patients complete required forms.
Register new patients in the EMR, enter demographic information accurately, confirm insurance eligibility, and scan documents into patient charts.
Check in returning patients in the EMR and confirm required documentation, including the Yearly Update Form.
Make clinical entries in the ModMed EMR.
Prepare and maintain treatment rooms.
Obtain patient medical histories, medication records, and immunization records.
Maintain patient confidentiality and comply with HIPAA and OSHA requirements.
Prepare for and assist with procedures and treatments as necessary.
Check out patients in the EMR, collect copays, outstanding balances, and payments for products sold in the office, obtain required signatures, and schedule follow-up appointments.
Perform sterilization techniques.
Inventory supplies and equipment and replace items as needed.
Confirm patient appointments by phone, verify appointment details, and reschedule when necessary.
Answer and direct phone calls promptly and professionally.
Respond to emails and voicemail messages promptly and courteously.
Scan and process additional paperwork into patient EMRs as necessary.
Run daily close reports and ensure transactions are registered in the EMR and balanced.
Collaborate with coworkers to achieve team goals.
Perform additional duties necessary to run the office efficiently.