Medical Assistant Coordinator

AdvanceCare Health Services•Joelton, TN

4d•Hybrid

About The Position

AdvanceCare Health Services, LLC is seeking a dedicated Medical Coordinator with DDA/ECF/CLS experience to support its Medical Department. The role manages administrative tasks and helps ensure the department operates smoothly. It is a full-time, 40-hour-per-week hybrid position for someone who lives within a one-hour drive of Hermitage, Tennessee. After initial training, the employee may work from home up to four days per week, with some on-site and delivery responsibilities once weekly. The position requires a quiet, professional home workspace, high-speed internet, and the ability to stay focused and organized without close supervision. A 27-inch-or-larger monitor, keyboard, and mouse are needed for use with the company-issued laptop; the company can loan these peripherals if equipment is picked up at the office. Regular communication with leadership and team members, along with timely responsiveness during business hours, is expected. AdvanceCare Health Services is a growing, non-medical private-duty home-care organization that provides caregiving services to seniors and support to people with intellectual disabilities so they can continue living in their homes throughout Tennessee. The company is an equal opportunity employer and a drug-free workplace. Applicants must submit a resume; submissions without one will not be considered.

Requirements

Must live within a one-hour drive of Hermitage, Tennessee.
DDA/ECF/CLS experience.
Knowledge of practices and techniques for programming for individuals with intellectual disabilities.
Ability to exercise judgment in interpreting and implementing programs.
Ability to implement proper practices and techniques of supervision.
Ability to maintain effective verbal and written communication with staff, individuals' families, individuals served, and outside service providers.
Must be flexible and organized, with strong administrative skills and attention to detail.
Ability to multitask and prioritize tasks effectively.
Must maintain liability insurance, a good driving record, and reliable transportation.
Ability to work without close supervision and interact with a wide range of people.
Computer skills, including MS Word, Excel and spreadsheets, Outlook, Google Docs, and Windows.
Must have high-speed internet and a quiet, professional workspace when working from home.
Must have access to a 27-inch-or-larger monitor, keyboard, and mouse for use with the company-issued laptop; the company may loan these items if equipment is picked up at the office.
Must be flexible and willing to work and learn on the fly, comfortable with software and technology, and organized.
Must submit a resume to be considered.

Responsibilities

Function as a medical case manager for assigned individuals served in the Family Model Program.
Monitor each individual's service plan in accordance with regulatory guidelines.
Coordinate and arrange appointments, meetings, and other administrative matters for individuals served or staff.
Provide supportive assistance to individuals served and their families.
Work with other agencies on behalf of assigned individuals.
Assist the Director in interviewing prospective individuals served and their families.
Use computerized systems to schedule appointments and maintain patient records.
Perform administrative duties, including filing, data entry, and office management.
Use medical terminology accurately in communication and documentation.
Work with the Director to promote community acceptance and support through community activities and liaison efforts with other agencies or entities.
Cooperate with anyone evaluating the home or representing agencies that place individuals in the home.
Prepare necessary reports and records of individuals' program progress neatly, accurately, and completely.
Perform other duties as required by the needs of individuals served or assigned by the Director.