Medical Assistant Coordinator

AdvanceCare Health Services•Nashville, TN

6d•Hybrid

About The Position

AdvanceCare Health Services, LLC is seeking a dedicated Medical Coordinator with DDA/ECF/CLS experience to support its Medical Department. The role manages administrative tasks and assists with the department’s smooth operation. It is a hybrid position, with work from home up to four days a week after initial training and on-site and delivery responsibilities once weekly. Applicants must live within a one-hour drive of Hermitage, Tennessee, have high-speed internet, and be able to use a quiet, professional home workspace. A company-issued laptop is provided; the employee must have a 27-inch or larger monitor, keyboard, and mouse, though these can be loaned if equipment is picked up at the office. This full-time, 40-hour-per-week role requires regular communication with leadership and team members, timely responsiveness during business hours when working from home, and the ability to stay organized and focused without close supervision. AdvanceCare is a non-medical, private duty home care organization serving seniors and supporting people with intellectual disabilities so they can continue living in their homes throughout Tennessee. The company describes itself as an equal opportunity employer and drug-free workplace.

Requirements

DDA/ECF/CLS experience.
Cooperate with anyone evaluating the home or representing agencies that place individuals in the home.
Ability to prepare neat, accurate, and complete reports and records of individuals’ program progress.
Knowledge of practices and techniques for programming for individuals with intellectual disabilities, and ability to exercise judgment in interpreting and implementing programs.
Ability to implement proper practices and techniques of supervision.
Ability to maintain effective verbal and written communication with staff, individuals’ families, individuals, and outside service providers.
Flexibility, organization, strong administrative skills, and attention to detail.
Ability to multitask and prioritize tasks effectively.
Maintain liability insurance, a good driving record, and reliable transportation.
Ability to work without close supervision and interact with a wide range of people.
Computer skills, including MS Word, Excel and spreadsheets, Outlook, Google Docs, and Windows.
Live within a one-hour drive of Hermitage, Tennessee.
Have high-speed internet and a quiet, professional home workspace.
Have a 27-inch or larger monitor, keyboard, and mouse for use with the company-issued laptop, or obtain loaned equipment from the office.
Be flexible and willing to work and learn on the fly.
Be comfortable with software and technology and be organized.

Responsibilities

Function as a medical case manager for assigned individuals served in the Family Model Program.
Monitor individuals’ service plans in accordance with regulatory guidelines.
Coordinate and arrange appointments, meetings, and other administrative matters for individuals served or staff members.
Provide support to individuals served and their families.
Work with other agencies on behalf of assigned individuals served.
Assist the Director in interviewing prospective individuals served and their families.
Use computerized systems to schedule appointments and maintain patient records.
Perform administrative duties, including filing, data entry, and office management.
Use medical terminology accurately in communication and documentation.
Work with the Director to promote community acceptance and support through community activities and liaison efforts with agencies or other entities.
Perform other duties as required by the needs of individuals served and as assigned by the Director.