Medical Assistant-Certified-PRN- St Mary Medical Center

Ochsner LSU Health System•Shreveport, LA

About The Position

Provides individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed health care provider. Supports health care delivery to patients from varied backgrounds and age groups, maintains positive relationships with patients and families, and works with colleagues to support efficient patient flow and attending physicians. Uses company data systems to document relevant medical information and communicates by phone to address patient needs promptly and accurately. The role is PRN at St Mary Medical Center. The position requires maintaining clinical knowledge, technical skills, training, and credentials through professional development. Work is performed in a patient-care area with direct patient contact and potential exposure to blood, body fluids, tissue, communicable diseases, hazardous medications, and hazardous waste. The job involves medium physical work, including exerting 20 to 50 pounds of force occasionally, 10 to 25 pounds frequently, and up to 10 pounds constantly. Reasonable accommodations may be made for qualified individuals with disabilities.

Requirements

High school diploma or GED.
Experience working with and maintaining confidential information.
Experience working in a fast-paced environment with minimal supervision.
Medical Assistant Certification.
Basic Life Support (BLS) certification from the American Heart Association.
Clinical knowledge.
Proficiency using computers, software, and web-based applications.
Effective verbal and written communication skills, with the ability to present information clearly and professionally to individuals at varying levels throughout the patient care process.
Strong interpersonal and customer service skills.

Nice To Haves

Completion of a formal medical assistant training program.

Responsibilities

Support the patient and provider throughout the patient visit.
Ensure the patient and provider are prepared for the visit.
Ensure the patient’s questions are answered before they leave and prepare the room for the next appointment.
Provide excellent patient service through effective communication in person and over the phone.
Complete appropriate documentation, including patient registration when necessary.
Maintain clinical knowledge, technical skills, training, and credentials through professional development.
Follow Department of Transportation Workplace Drug and Alcohol Testing Programs procedures when working in an occupational health clinic.
Adapt behavior and communication to the specific patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, and requesting permissions.
Perform other duties as assigned and comply with applicable policies and standards.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements, and ensure compliance.
Immediately report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.