Medical Assistant Apprentice Program, Primary Care

Mass General Brigham•Somerville, MA

2d•$20 - $23•Onsite

About The Position

The Medical Assistant Apprentice Program is an entry-level, work-and-learn role in primary care that combines classroom instruction, clinical skills labs, and supervised on-the-job training in a fast-paced ambulatory care environment. The position is a 40-hour-per-week commitment. Apprentices gradually take on Medical Assistant responsibilities while developing skills through classroom and clinical training, supporting clinical teams with patient care and non-clinical services under the direction of healthcare providers. The role includes direct interaction with patients and collaboration with physicians, nurse practitioners, and nursing staff to support comfortable, efficient care. Apprentices are matched to a practice location in the greater Boston area based on clinical needs, program requirements, and site availability. The program lasts 22 weeks; successful completion is intended to lead to a transition into a Medical Assistant role within the Mass General Brigham System.

Requirements

High school diploma or equivalent required.

Nice To Haves

Healthcare or customer service experience of 0–1 year preferred.

Responsibilities

Interview patients to obtain medical information and measure vital signs, weight, and height.
Show patients to examination rooms and prepare necessary equipment for healthcare providers.
Record patients' medical histories, vital statistics, and test results in medical records.
Perform general office duties, such as answering telephones, taking dictation, and completing insurance forms.
Act as a liaison with other departments and advocate for patients using a positive customer service approach.
Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
Prepare treatment rooms for examinations, keep rooms neat and clean, and stock supplies.
Clean and sterilize instruments and dispose of contaminated supplies.
Assist with patient flow, appointment scheduling, and other clinical and non-clinical patient services.