Medical Assistant 3
About The Position
The Medical Assistant 3 provides direct support to UCSF’s Breast Imaging Department, including Radiologists, Technologists, and patients. The role’s primary functions are direct patient care, assisting Radiologists with breast imaging procedures, and supporting Technologists. The position also involves applying current organizational and departmental policies and procedures, understanding breast imaging exams, and managing inventory and supplies, including medication. Medical Assistant 3s represent the department and are expected to maintain professionalism and facilitate communication between departments. The position requires flexibility to orient and work at all UCSF Medical Center locations. It supports adult and geriatric patients and requires the ability to work with minimal supervision and assist other departments when necessary.
Requirements
- High school diploma.
- Three years of experience.
- Ability to read and write in English.
- Flexibility in scheduling, including ability to rotate shifts and provide weekend and holiday coverage if necessary.
- Flexibility to orient and work at all UCSF Medical Center locations.
- Ability to read medical reports, chart notes, and exam orders.
- Working knowledge of APEX, PACS, and Microsoft Office.
- Budgetary consciousness regarding time, supplies, and productivity.
- Ability to follow policies and procedures.
- Basic Life Support (BLS) certification.
- Ability to provide appropriate care based on individual needs, including patient age.
- Ability to work with minimal supervision.
Nice To Haves
- Previous experience in a hospital acute care setting or imaging center.
- Medical Assistant certification.
Responsibilities
- Track exams in APEX; schedule, reschedule, and change exam resources under the direction of Radiologists and Technologists.
- Call patients to confirm appointments or locate patients.
- Review images, check for prior images, arrange image transfers to PACS, and request prior imaging from the Film Library.
- Prepare and collect consent and intake forms; provide patients with literature about biopsies and post-biopsy instructions.
- Coordinate workflow within and between departments, including communicating patient and exam status and escorting or retrieving patients between departments.
- Print specimen orders and labels; use the language assistance line; order supplies.
- Identify patients and confirm the correct exam using two patient identifiers.
- Prepare patients and exam rooms, including changing patients, cleaning rooms, stocking linens, and setting up tables and trays.
- Transport patients to designated departments and specimens to Pathology.
- Assist Radiologists and Technologists with exams and special procedures, including patient positioning as needed.
- Monitor patients in the clinic and respond to their specific needs; communicate relevant patient, workflow, equipment, room, and inventory information to patients and clinical staff.
- Enter exam notes in APEX and use the code system and security procedures when appropriate.
- Follow applicable regulatory, privacy, confidentiality, safety, infection-control, MR, and radiation-safety policies and standards.
- Maintain clean, orderly, and safe work areas; follow equipment-cleaning procedures and report broken equipment or unsafe conditions.
- Demonstrate service excellence, effective communication, cultural sensitivity, teamwork, and professionalism in interactions with patients, families, colleagues, and others.
- Take accountability for department quality metrics and organizational or departmental targets.
- Perform other duties as assigned and assist other departments when necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
