Medical Assistant 2 - El Cajon

San Ysidro Health•El Cajon, CA
•$29 - $37•Onsite

About The Position

Under direct supervision and within an established scope of practice, the Medical Assistant 2 assists providers with patient examinations, treatments, and special procedures in a medical office or clinic setting, in accordance with San Ysidro Health policies and procedures. The role performs routine patient care functions prescribed by licensed healthcare providers, assists physicians and other healthcare professionals, and follows clinical protocols within the limits of the employee’s education, training, and responsibilities. Clinical work includes taking vital signs and completing rooming intake, preparing patients for examinations, cleaning and sanitizing exam rooms, assisting with minor procedures, collecting and labeling specimens, and administering injections or medications after completing 10 hours of medication management training. The position also performs basic point-of-care testing, EKGs, and hearing and visual acuity tests; applies aseptic technique and infection-control practices; maintains medical supplies and inventory records; responds to assigned clinical emergency codes; and processes, sterilizes, and logs instruments using an autoclave. Administrative responsibilities include documenting patient information and responses in medical records while protecting confidentiality, scheduling appointments, updating records, verifying insurance, and managing and routing messages and results according to provider instructions and message-management guidelines. The role also supports clinical outreach and care-gap initiatives, customer service, a clean and functional work environment, collaboration, professional development, and training new hires, transfers, and externship students. Other duties may be assigned. The position requires a varied 40-hour workweek that may include evenings and/or weekends. Reliable transportation is required for occasional travel to provide coverage at San Ysidro Health clinics within San Diego County. Physical demands include continuous standing, walking, and twisting, and occasional lifting, pushing, or transferring of patients. The employee may be exposed to unpleasant elements such as accidents, injuries, and illness. Pre-employment requirements include I-9 documentation, a physical, positive background and reference check results, a complete application, new-hire orientation, and pre-employment PPDs. Compliance with mandated vaccinations and boosters is a condition of employment.

Requirements

  • Completion of a course of study consistent with the Medical Board of California requirements for Medical Assistants.
  • Current BLS for Healthcare Provider certification awarded by the American Heart Association.
  • NHA Certified Clinical Medical Assistant (CCMA) certification.
  • NHA Certified Medical Administration Assistant (CMAA) certification.
  • Completion of the externship required by the Medical Assisting Program.
  • At least 1 year of experience working as a medical assistant.
  • Ability to read, write, and comprehend medical information and terminology.
  • Ability to effectively present information verbally and in writing.
  • Demonstrated ability to use computers and electronic medical records.
  • Demonstrated ability to use a wheelchair, EKG, gurney table, vital machine, pulse oximeter, and autoclave.
  • Ability to work a varied 40-hour-per-week schedule, including evenings and/or weekends.
  • Reliable transportation for occasional travel to clinics within San Diego County.
  • Ability to meet the stated physical demands, including continuous standing, walking, and twisting, and occasional lifting, pushing, and/or transferring patients.
  • Compliance with pre-employment requirements, including I-9, physical, background and reference checks, complete application, new-hire orientation, and pre-employment PPDs.
  • Compliance with all mandated vaccinations and boosters.

Nice To Haves

  • High school diploma or GED.
  • Bilingual ability in Spanish, Tagalog, or Arabic.

Responsibilities

  • Uphold San Ysidro Health policies and procedures, core values, competencies, and applicable laws.
  • Perform routine patient care functions prescribed by licensed healthcare providers and assist assigned physicians and other healthcare professionals.
  • Take patient vital signs and complete rooming intake, including questionnaires and medication reconciliation.
  • Prepare patients for examinations with appropriate caps, drapes, and supplies.
  • Clean and sanitize examination rooms after each patient.
  • Assist with minor procedures.
  • Collect and appropriately label specimens, including blood and urine.
  • Administer injections or medications after completing 10 hours of medication management training.
  • Perform basic point-of-care tests, EKGs, and hearing and visual acuity tests.
  • Apply aseptic technique and infection-control practices as directed by policy and procedures.
  • Maintain examination-room inventory, replenish supplies, and maintain inventory logs.
  • Participate in and respond to clinical emergency codes when assigned.
  • Clean, process, and sterilize instruments using an autoclave and maintain related logs.
  • Document pertinent patient information, procedures, and responses in medical records according to guidelines and confidentiality requirements.
  • Schedule and reschedule patient appointments.
  • Update patient medical records and verify insurance information.
  • Manage and route messages, and relay results or important information to patients using written provider instructions and applicable guidelines.
  • Verify medical supplies and inventory and ensure no expired supplies are in stock.
  • Participate in clinical outreach and in-reach to meet clinical care-gap standards.
  • Follow customer service standards, anticipate customer needs, listen, and resolve problems proactively.
  • Respond promptly to alarms and patient requests and help customers access resources.
  • Maintain a clean, orderly, and functional work environment.
  • Collaborate with others to meet shared objectives and manage difficult or conflict situations constructively, seeking assistance when appropriate.
  • Take accountability for personal actions and participate in departmental professional development activities.
  • Adhere to the SYHealth Attendance Policy.
  • Assist in training new hires, transfers, and externship students.
  • Perform other duties as assigned.
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