Medical Assistant 2 - El Cajon

San Ysidro Health•El Cajon, CA

19h•Onsite

About The Position

Under direct supervision and within an established scope of practice, the Medical Assistant 2 assists providers with patient examinations, treatments, and special procedures in a medical office or clinic, following San Ysidro Health (SYH) policies and procedures. The role performs routine patient care within the defined scope of education, training, and responsibilities; supports assigned physicians and other healthcare professionals; and upholds SYH policies, core values, competencies, and applicable laws. Clinical work includes obtaining vital signs, completing rooming intake and medication reconciliation, preparing patients for examinations, maintaining clean and stocked exam rooms, assisting with minor procedures, collecting and labeling specimens, performing point-of-care tests and EKGs, and administering injections or medications after the required medication-management training. The role also applies aseptic technique and infection-control practices, maintains inventory logs, responds to assigned clinical emergency codes, and processes, sterilizes, and logs instruments using an autoclave. Administrative responsibilities include documenting patient information and responses in medical records while maintaining confidentiality, scheduling appointments, updating records, verifying insurance, and managing messages and results according to provider instructions and SYH guidelines. The Medical Assistant also supports clinical outreach and care-gap initiatives, provides customer-focused service, helps maintain an orderly work environment, collaborates with colleagues, participates in professional development, follows attendance policy, and assists with training new hires, transfers, and externship students. Other duties may be assigned. The position requires a varied 40-hour weekly schedule that may include evenings or weekends. Reliable transportation is necessary for occasional travel to provide coverage at SYH clinics in San Diego County. Pre-employment requirements include I-9 documentation, a physical, positive background and reference check results, a completed application, new-hire orientation, and pre-employment PPDs. Compliance with mandated vaccinations and boosters is a condition of employment.

Requirements

High school diploma or GED is preferred.
Completion of a course of study consistent with Medical Board of California requirements for Medical Assistants.
Current BLS for Healthcare Provider certification awarded by the American Heart Association.
NHA Certified Clinical Medical Assistant (CCMA) certification.
NHA Certified Medical Administration Assistant (CMAA) certification.
Completion of the externship required by the Medical Assisting Program.
At least 1 year of experience working as a medical assistant.
Ability to read, write, and comprehend medical information and terminology.
Ability to effectively present information verbally and in writing.
Demonstrated ability to use computers and electronic medical records.
Demonstrated ability to use a wheelchair, EKG, gurney table, vital-sign machine, pulse oximeter, and autoclave.
Reliable transportation for occasional travel to provide coverage at SYH clinics within San Diego County.
Meet pre-employment requirements, including I-9, physical, background and reference checks, completed application, new-hire orientation, and pre-employment PPDs.
Comply with all mandated vaccinations and boosters as a condition of employment.
Ability to perform continuous standing, walking, and twisting; occasionally lift, push, or transfer patients; and work while exposed to unpleasant elements such as accidents, injuries, and illness.

Nice To Haves

Bilingual ability in Spanish, Tagalog, or Arabic is preferred.
High school diploma or GED is preferred.

Responsibilities

Uphold SYH policies and procedures, core values, competencies, and applicable laws.
Perform routine patient care within established clinical protocols and the defined scope of education, training, and responsibilities.
Assist assigned physicians and other healthcare professionals with examinations, treatments, and special procedures.
Obtain and document patient vital signs, complete rooming intake and medication reconciliation, and prepare patients for examinations.
Clean and sanitize examination rooms after each patient and maintain room inventory and supplies.
Assist with minor procedures; collect and appropriately label specimens; perform point-of-care tests, EKGs, hearing tests, and visual acuity tests.
Administer injections or medications after completing 10 hours of medication-management training.
Apply aseptic technique and infection-control procedures.
Participate in and respond to assigned clinical emergency codes.
Clean, process, and sterilize instruments using an autoclave and maintain required logs.
Document pertinent patient information, procedures, and responses in medical records while maintaining confidentiality and following SYH guidelines.
Schedule and reschedule appointments, update patient medical records, and verify insurance information.
Manage messages and relay results or important information to patients with written provider instructions, following message-management guidelines for staging and routing.
Maintain medical supplies and inventory, check for expired supplies, and maintain inventory logs.
Participate in clinical outreach and in-reach to meet clinical care-gap standards.
Follow SYH customer-service standards, anticipate and respond to customer needs, listen, problem-solve, and facilitate access to resources.
Respond promptly to alarms and patient requests and help ensure a clean, orderly, and functional work environment.
Collaborate with others, manage difficult or conflict situations constructively, and take accountability for actions.
Participate in departmental professional development and adhere to the SYHealth Attendance Policy.
Assist in training new hires, transfers, and externship students.
Perform other duties as assigned.
Work a varied 40-hour schedule that may include evenings or weekends and travel occasionally to SYH clinics within San Diego County.