Medical Administrative Assistant (12 Month Contract) - Calgary, AB

BioScript Solutions•Calgary, AB

1d•Onsite

About The Position

Coverdale Clinics is seeking a Medical Administrative Assistant to join their infusion clinic team. This role is crucial for supporting patient-centered care by managing clinic operations. The Medical Administrative Assistant will be the behind-the-scenes engine ensuring the smooth functioning of the clinic, handling tasks from scheduling and supplies to documentation and communication.

Requirements

Diploma in Medical Office Administration or equivalent experience.
Skilled in Microsoft Office, EMR systems, faxing, and multi-line phone systems.
Ability to handle confidential patient information with the utmost discretion.
Critical thinking skills: ability to break down problems and solve them with clarity and logic.
Initiative: ability to act decisively, work efficiently, and get things done.
Accountability: ability to deliver on commitments and take responsibility for actions.
Clear communication: ability to communicate openly and professionally.
Adaptability: ability to embrace change, learn from experience, and stay calm under pressure.

Nice To Haves

Previous experience in a healthcare or clinic setting.
Bilingual (French/English).

Responsibilities

Answer phones, emails, and CRC chats.
Schedule appointments, prep charts, scan documents, and manage patient information securely and accurately.
Receive and verify pharmacy deliveries, place medications on ice, and ensure nursing staff completes double checks.
Help set up patient rooms and ensure equipment is cleaned and ready.
Monitor fax confirmations and support timely documentation, including Adverse Event and incident reports.
Place supply orders, prep patient kits, and track inventory.
Handle returns and ensure boxes are coordinated and tracked.
Stay current on LMS training, patient hold lists, and reconciliation reports.

Benefits

Shifts limited to days and evenings.
Closed on holidays.
Continuing education opportunities.
Internal training.
Community engagement.
Employee feedback through OfficeVibe.
Small patient-to-nurse ratios.
Team-based environment.
Total compensation package includes base pay determined within a range based on local cost of labor benchmarks.
Commitment to fostering a welcoming culture free of discrimination.
Provision of a healthy and safe work environment.
Commitment to diversity, inclusion, belonging, and equity.
Accessible workplace.
Accommodations available on request for candidates in all aspects of the selection process.