Medical Administrative Assistant - Calgary, AB

BioScript Solutions•Calgary, AB

1d•Onsite

About The Position

Coverdale Clinics is seeking a Medical Administrative Assistant to join their infusion clinic team in Calgary, AB. This full-time, permanent role is crucial for maintaining smooth clinic operations, from scheduling and supplies to documentation and communication. The position emphasizes patient-centered care and offers a dynamic work environment within a supportive team.

Requirements

Diploma in Medical Office Administration or equivalent experience.
Skilled in Microsoft Office, EMR systems, faxing, and multi-line phone systems.
Handle confidential patient information with the utmost discretion.
Think Critically: Breaks down problems and solves them with clarity and logic.
Takes Initiative: Acts decisively, works efficiently, and gets things done.
Owns It: Delivers on commitments and takes accountability for actions.
Is Courageously Clear: Communicates openly and professionally – even when it’s tough.
Adapts and Grows: Embraces change, learns from experience, and stays cool under pressure.

Nice To Haves

Previous experience in a healthcare or clinic setting is a definite plus.
Bilingual (French/English)?

Responsibilities

Answer phones, emails, and CRC chats.
Schedule appointments, prep charts, scan documents, and manage patient information securely and accurately.
Receive and verify pharmacy deliveries, place meds on ice, and ensure nursing staff completes double checks.
Help set up patient rooms and ensure equipment is cleaned and ready to go.
Monitor fax confirmations and support timely documentation including Adverse Event and incident reports.
Place supply orders, prep patient kits, and track inventory to support the clinic’s flow.
Handle returns and ensure boxes are coordinated and tracked.
Stay current on LMS training, patient hold lists, and reconciliation reports.

Benefits

Shifts limited to days and evenings and closed on holidays.
Continuing to build your knowledge through internal training.
Ongoing education opportunities.
Vibrant culture with community engagement.
Small patient-to-nurse ratios.
Team-based environment.
Steady workflow.
Total compensation package includes base pay determined within a range based on local cost of labor benchmarks.
Commitment to fostering a welcoming culture free of discrimination.
Providing a healthy and safe work environment.
Commitment to diversity, inclusion, belonging, and equity.
Accessible workplace where individuals feel valued, respected, and supported.
Accommodations can be made available on request for candidates taking part in all aspects of the selection process.