Medical Administrative Assistant

Paradigm • Sioux Falls, SD

3d • $20 - $20 • Remote

About The Position

The Medical Administrative Assistant provides administrative support to Case Managers. Specific tasks are performed at the request of individual case managers and may include transcription, appointment verification, processing and distributing reports, completing demographic information on regulatory forms, requesting medical records, faxing materials, making reminder calls to consumers about medical appointments, entering referrals in ALARISWARE, and managing Release of Information forms. Additional duties may be assigned by a supervisor. The role also requires compliance with Paradigm IT security requirements and policies, safeguarding company or related IT passwords, and reporting IT security incidents according to policy 16.0 Information Security Incident Management.

The position requires someone who can prioritize tasks, respond to urgency, communicate clearly and professionally, work with attention to detail, and solve problems. The employee must be able to work from home with little supervision and use office machinery and computers, including entering data for extended periods.

Requirements

• High school diploma.
• Ability to respond to task urgency and prioritize workload.
• Excellent computer skills and ability to enter data for extended periods.
• Ability to operate office machinery, including computers, fax machines, printers, and phones.
• Clear, concise, and professional verbal and written communication.
• Proven interpersonal skills.
• Ability to work from home with little supervision.
• Excellent attention to detail.
• Proven problem-solving skills.

Nice To Haves

• Post-secondary education preferred.
• Equivalent industry experience may be accepted.

Responsibilities

• Perform transcription services.
• Perform tasks as instructed by case managers, such as verifying appointments, processing and distributing reports, completing demographic information on regulatory forms, requesting medical records, and faxing materials.
• Make notification phone calls as directed by case managers, such as appointment reminder calls to consumers.
• Enter referrals in ALARISWARE.
• Manage Release of Information forms as directed by individual case managers.
• Complete additional tasks assigned by a supervisor.
• Comply with Paradigm IT security requirements and policies.
• Safeguard Paradigm or Paradigm-related IT passwords.
• Notify Paradigm of IT security incidents according to policy 16.0 Information Security Incident Management.

Benefits

• PPO, HDHP, and HMO health insurance options through Cigna and Kaiser (Kaiser available to California employees only).
• Competitive salaries.
• 401(k) matching contributions.
• Employer-paid life and disability insurance.
• Flexible spending and commuter accounts.
• Employer-matched HSA contributions.
• Paid time off and personal holiday programs.
• One paid volunteer day per calendar year for full- and part-time employees.
• Learning and development support, including the Learning Excellence at Paradigm (LEAP) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED