Medical Administrative Assistant

Paradigm • Sioux Falls, SD

1d

About The Position

The Medical Administrative Assistant provides administrative support to Case Managers. Specific tasks are performed at the request of individual case managers and may include transcription, appointment verification, processing and distributing reports, completing demographic information on regulatory forms, requesting medical records, faxing materials, and making notification calls such as medical appointment reminders. The role also includes entering referrals in ALARISWARE and managing Release of Information forms as directed by case managers. Additional tasks may be assigned by a supervisor.

The position is responsible for complying with Paradigm IT security requirements and policies, safeguarding Paradigm or Paradigm-related IT passwords, and reporting IT security incidents according to policy 16.0, Information Security Incident Management. The employee must be able to work from home with little supervision.

Requirements

• High school diploma; post-secondary education is preferred.
• Equivalent industry experience may be accepted as determined by the employer.
• Ability to respond to task urgency and prioritize workload.
• Excellent computer skills and ability to enter data for extended periods.
• Ability to operate office machinery, including computers, fax machines, printers, and phones.
• Clear, concise, and professional verbal and written communication.
• Proven interpersonal skills.
• Ability to work from home with little supervision.
• Excellent attention to detail.
• Proven problem-solving skills.

Nice To Haves

• Post-secondary education.

Responsibilities

• Provide administrative assistance to Case Managers as requested.
• Perform transcription services.
• Verify appointments, process and distribute reports, complete demographic information on regulatory forms, request medical records, and fax materials.
• Make notification phone calls as directed by Case Managers, including appointment reminder calls to consumers.
• Enter referrals in ALARISWARE.
• Manage Release of Information forms as directed by individual Case Managers.
• Complete additional tasks assigned by a supervisor.
• Comply with Paradigm IT security requirements and policies.
• Safeguard Paradigm or Paradigm-related IT passwords.
• Notify Paradigm of IT security incidents according to policy 16.0, Information Security Incident Management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED