Medical Administrative Assistant
About The Position
The Medical Administrative Assistant serves as the initial contact for Horizon clients at varying Horizon locations and performs administrative and office support activities. Duties may include collecting demographic information, verifying insurance, collecting balances, assisting the billing team, making bank deposits, sorting and distributing mail, filing, archiving old files, processing itemized statement requests, documenting accounts, and conducting financial interviews as needed. The role is based at the Langhorne Wellness Center and is full-time, 37.5 hours per week, Monday through Friday, 8:30 a.m. to 5:00 p.m. Compensation depends on experience. The employee must be willing and available to work modified schedules, including weekends and holidays, as required. Travel to other Horizon sites during the day may be required to meet operational needs or provide administrative support.
Requirements
- High school diploma or GED.
- One year of related medical office experience; an equivalent combination of education and experience providing the required knowledge, skills, and abilities may be considered.
- Knowledge of administrative and clerical principles, methods, and procedures.
- Knowledge of HIPAA and ability to maintain confidentiality of sensitive information.
- Knowledge of medical office practices and environment, including medical terminology and abbreviations.
- Knowledge of electronic calendaring programs, such as Microsoft Outlook and Credible, for scheduling appointments and setting reminders.
- Knowledge of medical insurance, government healthcare programs, health insurance claim forms, medical documentation, and data entry.
- Ability to learn the complexities of medical billing, including different insurance plans, Medicare, Medicaid, and local benefits.
- Knowledge of billing procedures and policy compliance for social service departments, courts, hospitals, employers, insurance carriers, and referring agencies.
- Willingness and availability to work modified schedules, including weekends and holidays, as required.
- Ability to drive and possession of a valid driver's license.
- Ability to travel to different Horizon work sites during the day as operational needs require.
Responsibilities
- Serve as the initial contact for Horizon clients at varying Horizon locations.
- Collect client demographic information.
- Verify insurance and collect balances.
- Assist the billing team.
- Make bank deposits.
- Sort and distribute mail.
- Perform daily filing and archive old files.
- Process itemized statement requests and document accounts.
- Conduct financial interviews as needed.
- Travel to other Horizon work sites to provide administrative support when operational needs require.
- Attend training and Horizon meetings, which may require travel to a variety of Horizon sites.
Benefits
- Participation in the Virginia Retirement System (VRS).
- Life insurance options.
- Health insurance options.
- Dental insurance options.
- Vision insurance options.
- Generous annual leave policy.
- Separate sick leave.
- Paid holidays.
- Annual wellness programs.
- Clinical student loan repayment eligibility at NHSC/HRSA-approved clinical sites.
- Eligibility for Public Service Loan Forgiveness (PSLF) and Behavioral Health State Loan Repayment (BHLRP) programs.
- Discounts at some local universities for continuing education.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
