Medical Administrative Assistant

Patriot At Home • Cincinnati, OH

2d • Onsite

About The Position

Patriot At Home is seeking an office-based Medical Administrative Assistant to support its front desk and administrative operations. The role works Monday through Friday, 8:00 AM to 4:30 PM, and supports patients, families, referral sources, clinical staff, and field staff. The assistant handles communication, scheduling, records, document processing, data entry, and billing support while maintaining confidentiality and following HIPAA and company policies.

Patriot describes itself as veteran-owned and family-operated and emphasizes community impact, employee contributions, and well-being. The company offers paid time off, a hardship support program, community outreach through Patriot Cares, competitive hourly pay, medical, dental, vision, and supplemental insurance beginning immediately upon hire, and a 401(k) with a 4% company match.

Requirements

• High school diploma or GED.
• At least 1 year of office, administrative, or scheduling experience.
• Strong communication, organization, and multitasking skills.
• Ability to work in a fast-paced, team-oriented environment.
• Proficiency with Microsoft Office and general computer systems.

Nice To Haves

• Prior home health or healthcare experience.
• Familiarity with EMR systems.

Responsibilities

• Answer incoming calls from patients, families, and referral sources.
• Greet visitors and manage the front desk.
• Assist with scheduling tasks and patient visits for clinical staff.
• Coordinate schedules and communicate updates to field staff.
• Process mail, faxes, and electronic documents.
• Maintain organized patient and clinical files.
• Assist with data entry and documentation in EMR systems.
• Support billing processes, including scanning invoices and reconciling visit logs.
• Ensure confidentiality and compliance with HIPAA and company policies.
• Prepare meetings, manage equipment, and support projects.
• Perform other duties as assigned.

Benefits

• Paid time off.
• Hardship Program providing support for staff during challenging times.
• Patriot Cares nonprofit for community outreach.
• Competitive hourly pay.
• Medical, dental, vision, and supplemental insurance beginning immediately upon hire.
• Company 401(k) with 4% company matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED