Media Manager
About The Position
Flywheel is seeking an eCommerce Media Manager for its Client Services function. The Media Manager leads client relationships, serves as a senior point of contact, and independently manages complex clients and issues. The role creates, monitors, and tracks online marketing campaigns on Amazon and emerging platforms, including search and display campaigns. It involves developing media strategy, managing campaign budgets and performance against agreed KPIs, and advising clients on investment, product assortment, media support, and onsite opportunities. The position aims to deliver high-quality client service while growing clients’ businesses and demonstrating Flywheel’s value. The Media Manager also supports the development of Media Specialists. Travel may be required depending on client needs. Team members work from hub offices three days per week, subject to local law and any additional in-office requirements set by the agency or manager.
Requirements
- Four years of account management experience.
- Experience in digital marketing and financial or quantitative analytics.
- Strong analytical skills and adequate knowledge of Microsoft Excel.
- Detail-oriented, with project management and organizational skills and the ability to work to tight deadlines.
- Proven experience in digital marketing and advertising, particularly with Amazon advertising platforms.
- Experience developing, managing, and analyzing online promotion campaigns.
- Strong interpersonal, presentation, and communication skills.
- Innovative, resourceful, and independent thinking, with the ability to influence using data.
- Ability to thrive in dynamic and demanding situations with minimal supervision.
Responsibilities
- Lead daily client engagements and strategy discussions.
- Help clients plan and develop budgets, then deliver campaigns according to agreed KPIs.
- Guide product optimizations to ensure campaigns are set up for success.
- Manage keyword selection and bid levels across available advertising options.
- Develop and manage daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns.
- Establish key metric reports, track progress and trends, and communicate campaign results and insights.
- Create, test, measure, and analyze customer shopping and purchasing behavior to improve outcomes.
- Manage promotional planning calendars for client campaigns.
- Lead bi-weekly client calls.
- Develop Specialists pursuing Media Manager roles.
- Check budget pacing daily.
- Review search and display campaign activity daily and provide weekly and monthly analysis.
- For full-service Media and Retail engagements, connect weekly with the internal Retail team.
- Educate clients on best-in-class strategy.
- Monitor industry news and translate macro trends into tailored client recommendations and actions.
- Work with teams to identify new opportunities for managed clients.
- Work with teams to identify and resolve client issues quickly.
- Remind clients of the value Flywheel provides.
- Travel based on client needs.
Benefits
- Competitive rewards package.
- Competitive paid time off, including annual leave and paid public holidays.
- Learning and development opportunities.
- Parental leave and benefits.
- Volunteering opportunities.
- Supportive, fun, and engaging culture.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
