Media Insights Supervisor
About The Position
The Media Insights Supervisor is a hands-on analytical contributor and frontline people manager on the Media Intelligence team. The role maintains an active portfolio of client reporting and analytical work while directly supervising, mentoring, and guiding Media Intelligence Associates, Analysts, and Senior Analysts. The Supervisor ensures reporting, analytical deliverables, and measurement activities meet agency standards and client goals, and acts as the first internal escalation point for analytical challenges, data quality issues, and complex measurement questions. The position partners closely with the Associate Director, Media Intelligence & Operations on workflow, account assignments, and process adherence. The role designs and delivers monthly reports, quarterly business reviews (QBRs), and ad hoc analyses; presents findings to clients and turns performance trends into actionable recommendations; and reviews team deliverables for accuracy, context, and strategic relevance. The Supervisor oversees workflow, bandwidth, deadlines, reporting standards, and data governance and privacy compliance. In partnership with the Associate Director, the role updates training materials, templates, and documentation, supports onboarding and knowledge sharing, evaluates BI and measurement tools, contributes to process improvements, and collaborates with Integrated Planning and Campaign Operations as needed. This position is open in True Media offices in Dallas, Kansas City, Columbia, St. Louis, Portsmouth, and Minneapolis. It follows a hybrid schedule of three days in the office and two days working from home. Applicants must be legally authorized to work permanently in the United States without employer sponsorship; visa sponsorship is unavailable now or in the future.
Requirements
- At least 5 years of experience in data analytics, digital media, or marketing science in an agency setting, including demonstrated ability to mentor or guide junior team members, or an equivalent combination of education and experience.
- Expert proficiency in at least one major BI platform: Tableau, Power BI, Looker Studio, or DOMO.
- Experience using Python or R for advanced data analysis and visualization, including work with large datasets.
- Advanced data manipulation skills in Excel or Google Sheets.
- Strong understanding of digital advertising channels and cross-channel measurement frameworks.
- Proficiency in a standard business productivity suite.
- Ability to investigate the causes behind media data trends and partner with technical leads to articulate data-layer requirements for analytical storytelling.
- Ability to explain complex technical concepts clearly to non-technical audiences and executive leadership.
- Collaborative leadership, accountability, and communication skills; ability to balance individual-contributor analytical duties with people management.
- Ability to coach and develop junior team members, solve problems proactively, and maintain strong data quality.
- Required Google, Scrum, and other certifications and training as specified by department and level.
- BI platform proficiency training in Tableau, DOMO, Power BI, or Looker Studio is required within six months.
Nice To Haves
- Familiarity with AI-powered coding agents to support analytical workflows.
- A bachelor’s degree in a quantitative or strategic field such as Marketing Analytics, Statistics, Economics, Advertising, or Marketing is preferred.
Responsibilities
- Maintain an active portfolio of client reporting and analytical work, including monthly reports, QBRs, and ad hoc analyses.
- Partner with clients on reporting and measurement initiatives, present analytical findings, translate trends into recommendations, and respond to questions.
- Directly supervise, mentor, and guide Media Intelligence Associates, Analysts, and Senior Analysts; coach employees on professional development.
- Serve as the first escalation point for complex analytical questions, data quality concerns, and measurement strategy challenges.
- Coordinate daily workflow and account assignments with the Associate Director, Media Intelligence & Operations; monitor bandwidth and proactively flag capacity concerns.
- Ensure reporting deadlines and analytical deliverables are met accurately and to quality standards.
- Enforce reporting, visualization, naming, documentation, data governance, and privacy standards across assigned BI platforms and outputs.
- Review direct reports’ deliverables and provide constructive feedback to improve quality and analytical skills.
- Maintain and update training materials, templates, and documentation with the Associate Director; support onboarding and knowledge-sharing sessions.
- Assist in evaluating BI tools, measurement platforms, and data visualization approaches; contribute to process improvement and cross-departmental measurement collaboration.
- Carry out supervisory duties, including interviewing, hiring, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
- Coordinate with indirect reports’ supervisors on cross-team workload and output for assigned clients.
Benefits
- Career development opportunities
- Recognition programs
- Employee referral bonus
- Hybrid work schedule
- Collaborative work environment
- Casual dress code
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) retirement plan with a 4% employer match
- Mental health and wellbeing support
- Flexible Time Off Policy
- Paid holidays, including an agency soft closing from Christmas Eve through New Year’s Day
- Paid leave options, including sick leave, medical leave for self and family, and parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Manager
