Media Insights Supervisor
About The Position
The Media Insights Supervisor is a hands-on analytical contributor and frontline people manager within the Media Intelligence team. The supervisor maintains an active portfolio of client reporting and analytical work while directly supervising, mentoring, and guiding Media Intelligence Associates, Analysts, and Senior Analysts. The role ensures reporting, analysis, and measurement meet agency standards and client goals, and serves as the first internal escalation point for analytical challenges, data quality issues, and complex measurement questions. The supervisor partners with the Associate Director, Media Intelligence & Operations on workflow, account assignments, and process adherence. The position is open at True Media offices in Dallas, Kansas City, Columbia, St. Louis, Portsmouth, and Minneapolis. It follows a hybrid schedule of three days in the office and two days working from home. Visa sponsorship is unavailable; applicants must be permanently authorized to work in the United States without employer sponsorship.
Requirements
- At least 5 years of experience in data analytics, digital media, or marketing science in an agency setting, including demonstrated ability to mentor or guide junior team members, or an equivalent combination of education and experience.
- Expert proficiency in at least one major BI platform: Tableau, PowerBI, Looker Studio, or DOMO.
- Experience using Python or R for advanced data analysis and visualization, including work with large datasets.
- Advanced data manipulation skills in Excel or Google Sheets.
- Strong understanding of digital advertising channels and cross-channel measurement frameworks.
- Proficiency in a standard business productivity suite.
- Ability to proactively investigate the reasons behind media data trends and partner with technical leads to articulate data-layer requirements for advanced analytical storytelling.
- Ability to explain complex technical concepts in accessible language to non-technical audiences and executive leadership.
- Collaborative, accountable leader with strong communication skills; able to balance individual-contributor analytical responsibilities with people management, coach and develop junior team members, solve problems proactively, and maintain strong data quality.
- Google, Scrum, and other certifications and training as specified by department and level.
- BI platform proficiency training in Tableau, DOMO, PowerBI, or Looker Studio must be completed within six months.
Nice To Haves
- Familiarity with AI-powered coding agents to support analytical workflows.
- Bachelor's degree in a quantitative or strategic field such as Marketing Analytics, Statistics, Economics, Advertising, or Marketing is preferred.
Responsibilities
- Maintain an active portfolio of client reporting and analytical work, including monthly reports, QBRs, and ad-hoc analyses.
- Serve as a client-facing partner on reporting and measurement initiatives, present findings, translate performance trends into actionable recommendations, and respond to client questions.
- Directly supervise, mentor, and guide Media Intelligence Associates, Analysts, and Senior Analysts; address complex analytical questions, data quality concerns, and measurement strategy challenges; and coach team members.
- Coordinate daily workflow and account assignments with the Associate Director, Media Intelligence & Operations; monitor team capacity and ensure deadlines and deliverables are met accurately and to a high standard.
- Enforce agency standards for reporting structure, data visualization, naming conventions, and documentation across assigned BI platforms, and ensure data governance and privacy protocols are followed.
- Review direct reports' reporting and analytical deliverables for accuracy, contextual depth, and strategic relevance, and provide constructive feedback.
- Maintain and update training materials, reporting templates, and documentation with the Associate Director; assist with onboarding and facilitate knowledge-sharing sessions.
- Help evaluate BI tools, measurement platforms, and data visualization approaches; contribute to process improvements and collaborate with Integrated Planning and Campaign Operations on measurement strategy as needed.
- Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.
- Coordinate with indirect reports' supervisors to manage cross-team workload and output for assigned clients.
Benefits
- Career development opportunities
- Recognition programs
- Employee referral bonus
- Hybrid work schedule: three days in the office and two days working from home
- Medical, dental, vision, life, and disability insurance
- 401(k) retirement plan with a 4% employer match
- Mental health and wellbeing support
- Flexible Time Off Policy
- Paid holidays, including agency soft closing from Christmas Eve through New Year's Day
- Paid sick leave, medical leave for self and family, and parental leave
- Fun and collaborative work environment
- Casual dress code
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
