Med Spa Manager

PLACEM!NT Recruiting • Fort Myers, FL

16h • Onsite

About The Position

An established med spa and wellness practice in Fort Myers, Florida, is seeking a hands-on Med Spa Manager to lead daily operations and take ownership of practice performance. The practice has an experienced service team, steady demand, and an active client base. The manager will run daily operations, coach the team, improve revenue and memberships, and maintain a strong client experience. This is an on-site leadership role with direct accountability for practice results; prior location-level management experience is required.

The role is measured on revenue against plan, membership growth and retention, rebooking rate, average ticket, lead-to-appointment conversion, and provider utilization. The manager reports practice performance to regional leadership and works in partnership with clinical leadership. Success in the first 6–12 months includes growing revenue and memberships, improving rebooking, optimizing provider schedules, delivering excellent client experiences, improving online reputation toward a 4.5+ rating, and building a team that understands and executes against its goals.

The position is full-time, 40 hours per week, on-site in Fort Myers. The schedule follows clinic hours, includes one later close midweek, and requires Saturday appointment coverage as needed. Compensation is a $60,000–$70,000 base salary, commensurate with experience, plus a monthly performance bonus tied to revenue and membership growth and additional performance incentives. The practice name is shared with candidates who advance to screening.

Requirements

• At least 3 years of location-level management experience in a med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership-based retail business.
• Experience leading a team of 4 or more across front-of-house and service roles.
• A track record of meeting and improving KPI-based goals such as revenue, memberships, rebooking, utilization, or conversion.
• Comfort with client-facing consultative conversations about services and membership options.
• Strong operational fundamentals, including staffing plans, scheduling, daily execution standards, and service recovery.
• Familiarity with scheduling systems, POS, and CRM tools; specific platforms are flexible.
• Availability for Saturday appointment coverage as needed.
• Ability to work on-site in Fort Myers, Florida.
• U.S. work authorization without sponsorship.

Nice To Haves

• Exposure to injectables, aesthetics, or medical wellness services.
• Experience coordinating licensed providers such as NPs, PAs, RNs, or estheticians.
• Fluency in modern spa booking and POS platforms such as Zenoti, Boulevard, Mindbody, or similar.
• Local marketing, referral program, or community partnership experience with measurable results.
• Online reputation management experience, including growing review volume and ratings.
• Experience advancing into larger roles as a result of performance.

Responsibilities

• Own daily practice operations, including staffing, scheduling, team huddles, and floor execution.
• Lead, coach, and develop front-desk and service-support team members to meet performance and service standards.
• Track and improve revenue, membership growth and retention, rebooking, average ticket, lead conversion, and provider utilization.
• Report practice performance to regional leadership.
• Model consultative, client-facing conversations and guide clients toward appropriate services and membership options.
• Ensure consistent follow-up on leads, inquiries, and consultations through CRM and booking systems.
• Drive local marketing, community partnerships, and on-site promotions to build traffic and revenue.
• Maintain cleanliness, presentation, compliance, and daily readiness standards.
• Manage inventory, vendors, and ordering within budget.
• Address performance issues promptly through coaching, clear expectations, and decisive action when needed.

Benefits

• $60,000–$70,000 base salary, commensurate with experience.
• Monthly performance bonus tied to revenue against plan and membership growth.
• Additional performance incentives.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Paid time off.
• Employee discounts on services.
• Stable, predictable clinic-hour schedule.
• Professional, protocol-driven environment with clear standards and partnership with clinical leadership.
• Growth and development opportunities in medical aesthetics and wellness operations as the organization expands.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed