Med Spa Manager - Aesthetics

PLACEM!NT Recruiting • Hartford, CT

21h • Onsite

About The Position

The Med Spa Manager runs a single established med spa in the Farmington Valley corridor outside Hartford, Connecticut. The location is backed by a hands-on, multi-site operator, and the manager has direct access to ownership and authority over how the location operates. The role carries responsibility for the location’s commercial results and leadership of a multidisciplinary team of licensed providers, aesthetic staff, and guest-experience staff.

The manager owns and reports on consultation-to-treatment conversion, rebooking, membership growth, and top-line revenue. They build a culture of accountability, collaboration, continuous coaching, and exceptional patient care through clear expectations, daily huddles, performance feedback, and recognition. The position also oversees day-to-day operations, including scheduling, inventory, vendor coordination, compliance administration, guest resolution, and performance against the P&L.

This is a full-time, on-site role with some Saturday coverage. Compensation is a $70,000–$85,000 base salary, depending on experience, plus an annual performance bonus tied to measures the manager controls. Benefits include a health contribution or stipend, paid time off, and a treatment allowance. No clinical license is required; clinical decisions remain with licensed providers and the medical director.

Requirements

• Experience owning the revenue results of a location, clinic, studio, or department, with the ability to describe a metric personally improved and how it was achieved.
• Experience leading people with accountability, including hiring, coaching, setting standards, and directly addressing performance problems.
• Experience with consultative sales in a premium-service setting, such as consultations, memberships, packages, or treatment plans in aesthetics, wellness, premium fitness, spa, or a comparable environment.
• Comfort reading a P&L, tracking key measures, and acting on the information.
• Ability to work reliably on site in the Greater Hartford and Farmington Valley corridor.

Nice To Haves

• Direct med spa, dermatology, or plastic surgery experience.
• Experience with a membership or recurring-revenue model.
• Multi-site exposure.

Responsibilities

• Own and report on consultation-to-treatment conversion, rebooking, membership growth, and top-line revenue.
• Lead team accountability and consistency through daily huddles, coaching, performance feedback, and recognition.
• Set clear expectations and ensure the team executes them to a high standard.
• Grow membership and recurring revenue through a tracked, accountable process.
• Manage scheduling, inventory, vendor coordination, compliance administration, guest resolution, and the location’s P&L.
• Build and lead a supportive, challenging, and accountable team culture.
• Celebrate team wins, coach through opportunities, and develop future leaders.
• Help team members understand how their daily actions contribute to the practice’s success.

Benefits

• Health contribution or stipend.
• Paid time off.
• Treatment allowance.
• Annual performance bonus tied to conversion, rebooking, membership growth, and revenue.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed