Mechanic 3 - Lenoir City

Empower Rental Group•Lenoir City, TN
•Onsite

About The Position

Empower Rental Group is hiring a Level 3 Heavy Equipment Diesel Mechanic for its Lenoir City, Tennessee store. The mechanic prepares rental equipment for delivery, including making modifications and repairs and cleaning units. The role also involves repairing and cleaning equipment returned from customer sites, completing assigned field service calls, performing preventative maintenance, and helping with general yard and shop work. The mechanic diagnoses and repairs heavy equipment systems, completes inspections and company vehicle repairs, and works under supervision. The position supports customer service, safe work practices, and ongoing improvements in quality and efficiency.

Requirements

  • Over 3–5 years of experience.
  • Valid driver’s license and ability to drive company vehicles per insurance requirements may be required depending on branch needs.
  • Excellent customer service skills for internal and external customers.
  • Average computer skills.
  • Must have own basic tools.

Responsibilities

  • Assist customers with loading and unloading fleet orders.
  • Make notes on rental tags.
  • Assist customers with questions and customer service as applicable.
  • Assist other mechanics with tasks such as lifting or moving heavy objects.
  • Clean the yard and shop area.
  • May perform repairs on the small fleet.
  • Diagnose standard issues with heavy equipment powertrain, hydraulic, and electrical systems using a computer analyzer and traditional troubleshooting methods.
  • Complete standard and complex repairs to the fleet.
  • Complete inspections.
  • Complete work with supervision.
  • Perform preventative maintenance, such as changing filters, checking fluids, and filling tires.
  • Maintain a safe work environment.
  • Assist in driving a continuous improvement strategy to achieve ongoing gains in quality and efficiency.
  • Complete repairs on company vehicles.
  • Demonstrate behaviors aligned with the Company’s Core Values.
  • Perform other related duties as assigned.
  • Prepare rental equipment for delivery, including making appropriate modifications and repairs and cleaning units.
  • Repair and clean equipment returned from customer sites.
  • Complete assigned service calls for units at customer sites.
  • Complete rental equipment preparation by the delivery date and maintain a ready line.
  • Achieve quality standards.
  • Provide customer support and service during field visits.

Benefits

  • Weekly pay
  • Boot reimbursement program
  • 401(k) with company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account (HSA)
  • Employer-paid basic life insurance with a buy-up option
  • Voluntary life, accident, and long-term disability benefit options
  • Employee Assistance Program (EAP)
  • Employer-paid short-term disability benefit
  • Paid parental leave
  • Paid time off
  • Holiday pay
  • Employee referral program
  • Employee Sharing Program
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