MCO Cashier Supervisor (Lead)

ABM•Orlando, FL

About The Position

The Supervisor Cashier is accountable for all cash and electronic transactions and ensures that transactions are processed and reconciled accurately. The role trains new associates on Point of Sale (POS) systems, verifies cash drawer balances and reporting with the outgoing shift lead, and checks in with cashiers throughout the shift to assist with cash drops and change requests. The Supervisor Cashier provides customer service and information to patrons, prepares operations for the next shift, conducts money audits and supply checks, and verifies that cashiers have the paperwork needed to perform their duties. The position also helps maintain a clean, safe, and customer-focused work environment while ensuring quality service and customer satisfaction.

Requirements

  • Must be 18 years of age or older.
  • No high school diploma, GED, or college degree is required.
  • No experience is required; on-the-job training is provided.

Responsibilities

  • Oversee cashiers to ensure their work is completed appropriately.
  • Accept accountability for cash transactions.
  • Ensure all transactions are accounted for correctly.
  • Train new associates on Point of Sale (POS) systems.
  • Count down the cash drawer with the previous shift lead present to ensure accurate counts and reporting.
  • Check in with cashiers at least once an hour regarding cash drops and change needs.
  • Provide customer service and information to patrons and prepare for the next shift, including money audits, supply checks, and verifying cashiers have the paperwork needed to complete their duties.
  • Ensure quality service, customer satisfaction, clean facility areas, and a safe work environment.
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