MCO Cashier Supervisor (Lead)

ABM US•Orlando, FL

About The Position

The Supervisor Cashier is accountable for cash and electronic transactions and ensures that transactions are processed and reconciled accurately. The role oversees cashiers, trains new associates on Point of Sale (POS) systems, verifies cash drawer balances and reporting with the outgoing shift lead, and checks in with cashiers at least once an hour to assist with cash drops and change requests. The Supervisor Cashier also assists patrons, prepares operations for the next shift, conducts money audits and supply checks, verifies required cashier paperwork, and helps maintain a clean, safe, customer-focused work environment with high service and customer satisfaction.

Requirements

  • Must be 18 years of age or older.
  • No experience required; on-the-job training is provided.

Responsibilities

  • Oversee cashiers to ensure their work is completed appropriately.
  • Accept accountability for cash transactions.
  • Ensure all transactions are accounted for correctly.
  • Train new associates on Point of Sale (POS) systems.
  • Count down cash drawers with the previous shift lead to ensure accurate counts and reporting.
  • Check in with cashiers at least once an hour to address cash drops and change needs.
  • Provide customer service and information to patrons and prepare operations for the next shift, including money audits, supply checks, and verifying that cashiers have the paperwork needed to complete their duties.
  • Ensure quality service, customer satisfaction, clean facility areas, and a safe work environment.
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