MCO Ramp Services Supervisor

Swissport International AG • Orlando, FL

1d

About The Position

The Ramp Services Supervisor efficiently manages and directs ramp activities to deliver high-quality products and services to customers. The role is responsible for station Quality, Health, Safety, and Environmental activities, with the objective of reducing employee injuries and aircraft and equipment damage. The supervisor oversees staff and workforce performance, maintains safety and performance standards, and supports effective relationships with customers, airport authorities, management, and the workforce.

The expected pay rate is $21.00 per hour. The position offers full-time employment. Swissport states that full-time employees are offered health and wellness benefits, a 401(k) with company match, paid vacation time, sick time, and company-paid holidays.

Requirements

• At least one year of experience in ramp service or a related field.
• Ability to work in a team environment.
• Knowledge of ground service equipment operation.
• Strong organizational and multitasking skills.
• Effective verbal and written communication skills.
• Ability to work in all weather conditions.
• Valid, unrestricted Provincial Driver's License, DA, and Transport Security Clearance.
• Flexible work schedule, including evenings, weekends, and holidays.

Nice To Haves

• High school diploma or equivalent preferred.

Responsibilities

• Manage and direct ramp activities to deliver high-quality products and services to customers.
• Oversee station Quality, Health, Safety, and Environmental activities to reduce employee injuries and aircraft and equipment damage.
• Supervise and manage staff to deliver excellent customer service.
• Maintain applicable safety and performance standards.
• Develop and maintain good relationships with customers and airport authorities.
• Report irregularities and take appropriate action.
• Participate in and contribute to internal and customer meetings.
• Conduct daily shift briefings and safety meetings or briefings.
• Coordinate with OCC regarding daily workforce requirements.
• Perform daily and weekly audits.
• Build and maintain good management and workforce relations.
• Ensure workforce adherence to company policies and procedures.
• Perform other duties as assigned.

Benefits

• 401(k) with company match
• Health and wellness benefits, including health insurance
• Dental insurance
• Life insurance
• Paid vacation time
• Sick time
• Company-paid holidays
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED