MBA Intern, E-Commerce

kate spade new york•New York, NY

9d•Hybrid

About The Position

The MBA Ecommerce Intern will join Tapestry’s North America eCommerce team for a 10-week strategic project focused on shaping the long-term digital vision for the company’s site experience. The intern will bring an outside-in perspective to competitive assessments, success metrics, site personalization, and data analysis that informs the product roadmap. The role is within North America eCommerce, Site Innovation & Operations, and is based in New York City at Hudson Yards with a hybrid schedule of Tuesday through Thursday in the office. The 10-week Summer 2027 Internship Program runs from June 1, 2027, through August 6, 2027. Compensation is $30 per hour. Visa sponsorship is not offered.

Requirements

Currently pursuing an MBA.
Passion for eCommerce and strong awareness of the digital product and competitive landscape.
Strong analytical and problem-solving skills, including the ability to turn data into clear insights and recommendations.
Advanced Excel skills, including pivot tables and lookups, and PowerPoint skills.
Curiosity about and hands-on experience with AI tools.
Excellent written and verbal communication skills, including the ability to synthesize complex findings for senior audiences.
Self-starter who is comfortable with ambiguity and can manage multiple priorities.
Ability to collaborate across product, UX, technology, analytics, and marketing teams.

Nice To Haves

Pre-MBA experience in eCommerce, digital product, consulting, or strategy.
Knowledge of digital KPIs.
Experience with Google Analytics, Tableau, or similar tools.

Responsibilities

Help shape the long-term digital vision for the site experience by translating customer needs and industry trends into strategic product-roadmap recommendations.
Conduct competitive and vendor assessments of digital experiences across luxury, retail, and digitally native brands, identifying gaps and opportunities.
Partner with managers on analyses of site behavior, conversion funnels, and feature performance to inform roadmap prioritization.
Help define success metrics and KPIs for product features and enhancements, and contribute to performance reviews by driving discussion and accountability for next steps.
Support site personalization strategy by researching personalization journeys across the customer lifecycle and partnering with marketing to connect owned channels with the onsite experience.
Use AI tools to streamline team processes, including research synthesis, dashboard building, and reporting automation.
Share emerging technologies and trends and bring an innovative, outside-in perspective to the team.
Present findings and recommendations to eCommerce leadership in a final internship readout.