MATERIALS COORDINATOR-DATABASE APP - 55010187

State of Florida•Gainesville, FL

4d•$56,036 - $72,518•Onsite

About The Position

The Materials Coordinator-Database App is part of the Database and Information team at the Florida Department of Transportation’s State Materials Office. The position performs database development and maintenance, application support, report writing, data analysis, and maintenance of the State Materials Office website and SharePoint sites. It provides technical support for the Materials Acceptance and Certification system (MAC) and other State Materials Office databases and applications. The role develops and maintains MAC specifications and protocols, troubleshoots user issues, monitors database performance, and supports database modifications and enhancements. It also manages online resources, extracts and analyzes construction, materials, and pavement data, prepares technical reports, documents application workflows, and coordinates service desk tickets. The position additionally develops customer satisfaction surveys, reports results, and helps resolve customer complaints. The position is based at the State Materials Office, 5007 NE 39th Ave., Gainesville, Florida. It must respond before, during, and after emergency situations. The employer offers professional development and training opportunities.

Requirements

High school graduate or acceptable equivalency diploma.
Prior experience operating a personal computer for word processing, spreadsheet, and/or database applications.
Prior experience or education developing and/or maintaining websites.
Knowledge of construction materials concepts, terminology, principles, and analytical techniques.
Knowledge of construction materials specifications.
Knowledge of statistics, data analysis principles, and data collection methods.
Knowledge of customer surveys and survey methodology.
Skill in collecting, evaluating, and analyzing data to develop recommendations, solve problems, document workflows, and improve management practices.
Ability to organize data for presentation in reports, documents, and other written or video formats.
Ability to use Microsoft SharePoint, Excel, Word, Access, and PowerPoint.
Ability to communicate engineering information effectively.
Ability to plan, organize, and complete multiple assignments simultaneously.
Ability to work as a team member and independently.
Must respond before, during, and after emergency situations.
Candidates must be U.S. citizens or lawfully authorized alien workers; visa sponsorship is not available.

Responsibilities

Conduct database activities for the Database and Information Systems Section and assist other State Materials Office sections as needed.
Program and maintain Materials Acceptance and Certification (MAC) specifications and protocols for materials-related items.
Troubleshoot materials-related issues reported by users of MAC and other databases, monitor system performance, and assist with modifications, updates, and enhancements.
Design, deploy, and maintain State Materials Office online resources, including the internet website, intranet website, and SharePoint sites; maintain content, links, graphic design, and layout.
Extract data from construction, materials, and pavement management databases for reporting and analysis.
Perform statistical analyses of materials testing data, apply engineering judgment to draw findings and conclusions, and prepare technical reports.
Document database applications for long-term maintenance and provide workflow explanations for database navigation and reporting activities.
Review and maintain service desk tickets for MAC applications and direct tickets to appropriate personnel.
Design, deploy, and maintain materials-related customer satisfaction surveys; track results, report to managers, coordinate resolution of complaints, interpret written responses, and respond to survey participants.
Ensure assigned projects and work are completed.