Materials Coordinator-Database App - 55010187

State of Florida•Gainesville, FL

3d•Onsite

About The Position

The Materials Coordinator-Database App is part of the Database and Information team in the State Materials Office. The role performs database development, application maintenance, report writing, and data analysis, and provides technical support for the Materials Acceptance and Certification (MAC) system and other State Materials Office databases and applications. It also supports the maintenance of the State Materials Office website and SharePoint sites. The position conducts database activities for the Database and Information Systems Section and assists other State Materials Office sections as needed. It supports materials-related performance monitoring, data analysis, reporting, customer surveys, and customer complaint resolution. The position is based at the State Materials Office in Gainesville, Florida, and must respond before, during, and after emergency situations.

Requirements

Prior experience operating a personal computer for word processing, spreadsheet, and/or database applications.
Prior experience or education developing and/or maintaining websites.
High school graduate or acceptable equivalency diploma.
Knowledge of concepts, terminology, principles, and analytical techniques related to construction materials.
Knowledge of construction materials specifications.
Knowledge of statistics, data analysis principles, and methods of data collection.
Knowledge of customer surveys and survey methodology.
Skill in collecting, evaluating, and analyzing data to develop recommendations, solve problems, document workflow, and improve management practices.
Ability to organize data into logical formats for reports, documents, and other written or video formats.
Ability to use Microsoft SharePoint, Excel, Word, Access, and PowerPoint.
Ability to communicate engineering information effectively.
Ability to plan, organize, and complete multiple work assignments simultaneously.
Ability to work as a team member and independently.

Responsibilities

Conduct database activities for the Database and Information Systems Section and assist other State Materials Office sections as needed.
Program and maintain Materials Acceptance and Certification (MAC) specifications and protocols for materials-related items.
Troubleshoot materials-related problems users encounter with MAC and related databases.
Monitor materials-related performance in MAC and other related databases.
Assist with database modifications, updates, and enhancements.
Design, deploy, and maintain online resources for disseminating information about program activities.
Serve as webmaster for the State Materials Office internet website, Office of Materials intranet website, and SharePoint sites; maintain content, links, graphic design, and site layout.
Extract data from construction, materials, and pavement management databases for reporting and analysis.
Perform statistical analyses on materials testing data and apply engineering judgment to formulate findings and conclusions.
Prepare technical reports summarizing findings and conclusions.
Provide background documentation for database applications and workflow explanations for navigating database workspaces and reporting activities.
Ensure assignments and projects are completed.
Review and maintain service desk tickets for MAC applications and direct tickets to appropriate personnel as needed.
Design, deploy, and maintain materials-related customer satisfaction surveys; track survey data and report results to managers.
Coordinate resolution of customer complaints and assist management with interpretation of written survey responses and responses to survey participants.
Respond before, during, and after emergency situations.