Material Damage Claims Adjuster

Allstate • Dallas, TX

1d • $23 - $30

About The Position

The Material Damage Claims Adjuster Trainee investigates and verifies facts about automobile accidents, including obtaining police reports and witness statements. The role determines coverage, liability, and damages, and adjusts and negotiates claims within the employee’s authority. It requires customer service and investigative skills, including handling difficult consumer conversations and helping customers navigate challenging situations.

Requirements

• Detail-oriented, organized, and adaptable.
• Able to handle difficult consumer conversations.
• Interested in investigative work and passionate about helping others navigate challenging situations.
• Applicants must be authorized to work in the United States; the company does not sponsor individuals for work visas.
• Applicants with an active insurance license must terminate all existing appointments before onboarding and may not hold outside appointments during employment. Applicants seeking an adjuster role who hold a resident producer license must surrender it when instructed by the licensing team.

Responsibilities

• Conduct basic investigations into auto claims, including coverage, liability, and damages.
• Identify customer needs and address them using appropriate customer service skills.
• Apply a basic understanding of company systems and technology.
• Partner with others to assess subrogation or fraud potential and determine how to handle it.
• Develop an understanding of company insurance policies, the insurance industry, and organizational relationships within the company and department.
• Begin recognizing vehicle body parts and other potential property damage.

Benefits

• Eligible employees working from home receive a monthly connectivity reimbursement to help offset internet costs.
• Allstate provides a technology setup that includes a laptop, monitors, headset, keyboard, and mouse.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed