Claims Adjuster - Auto Physical Damage

Vega • Atlanta, GA

1d • Hybrid

About The Position

Vega Claims is building an active talent pipeline for Claims Adjusters as it prepares for future growth. The role handles first- and third-party claims, including cargo claims, and helps deliver a world-class claims experience by auditing and driving claim success through a third-party claims administrator. The position is hybrid and works from Vega’s Atlanta office as part of a distributed team spanning Columbus, New York, Atlanta, and Chile.

Requirements

• At least 5 years of auto claims handling experience.
• Active adjuster license in the home or designated home state.
• New York licensing may be required within the first 3 months of employment.
• Consistently exceeds targets, including cycle time and recovery rates.
• Strong written and oral communication skills.
• Bias toward action and willingness to get hands-on and stretch oneself.
• Owner mentality and accountability for actions and results.
• Experience with claims file stewardship.
• Ability to collaborate with team members based across the country and around the world.
• Ability to work successfully in a high-growth, ambiguous startup environment.
• Four-year degree or equivalent experience, in addition to the specified experience.

Nice To Haves

• At least 3 years of commercial auto and/or transportation claim handling experience.
• TPA management or auditing experience.
• Litigation management experience.
• Independent adjuster licenses in New York.
• Prior insurtech or early-stage startup experience.

Responsibilities

• Analyze coverage based on the facts of the loss.
• Make liability decisions, including consideration of comparative negligence.
• Collaborate with claims leadership on severity losses, reserve adjustments, and claim evaluations.
• Negotiate settlements with first- and third-party claimants.
• Use available data to identify and address claim trends.
• Handle special projects or additional duties related to the role as an individual contributor in the claims organization.
• Work across departments to pilot and test new innovations.
• Audit and drive claim success through a third-party claims administrator.

Benefits

• Competitive salary.
• Medical, dental, and vision insurance; the company also describes 100% employer-paid healthcare plans.
• 401(k) with company match, up to 4%.
• Flexible paid time off.
• Parental leave.
• Wellness reimbursement.
• Work-from-home stipend.
• Coffee bar and snacks.
• Onsite parking.
• Monthly lunches.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level